The Industry's Leading Source for F&I, Sales and Technology
Search Close Menu

Tag Search Result

vehicle recall

1.4M Ram Trucks Recalled for Shifter Issue

FCA US is recalling an estimated 1.48 million Ram trucks in the U.S. to help prevent drivers from inadvertently moving the gear-shifter out of the “park” position because of a faulty brake transmission shift interlock.

Read more

Recall Masters Integrates With Record360

Recall Masters Inc. has integrated its real-time vehicle recall lookup solution into the Record360 app, which allows dealers to automate the asset management component within their rental and leasing department by digitizing vehicle condition reviews.

ELEAD1ONE Announces Integration With Recall Masters

The connection will allow users of ELEAD1ONE’s Service1One Lane Management App to access Recall Masters’ real-time vehicle recall lookup tool.

New York AG Announces Settlement With 104 Dealers Over Recalls

An investigation by the state regulator found hundreds of vehicles were sold with serious safety recall issues, including unintended acceleration, airbag problems, vehicle fires, steering and break lost, among other issues.

CarMax, Asbury, West-Herr Automotive Settle FTC Recall Advertising Charges

The three retailers agreed to settle FTC charges that they touted rigorous inspections while failing to disclose that some vehicles were subject to unrepaired safety recalls. The FTC also finalizes orders against GM and two other sellers in similar cases settled earlier this year.

Recall Masters Now Integrated Into AutoLoop’s Fixed Ops Suite

Recall Masters’ news, data, training and communication will now be integrated into AutoLoop’s Fixed Ops Suite to provide real-time recall lookup of vehicles during service appointment scheduling, as well as during the vehicle check-in and inspection process.

Recalls Spur Drop in Service Satisfaction, J.D. Power Reports

The firm’s 2016 U.S. Customer Service Index (CSI) Study shows that last year’s record number of recalls is having an effect on customer satisfaction with dealer service, which declined for the first time in six years.

Carfax: 47 Million Vehicles in U.S. Have Unfixed Recall Issues

Owners of SUVs and minivans have a higher likelihood of having an unfixed recall issue on their vehicle, as do those living in Texas, Mississippi, Alaska, Utah or West Virginia, according to Carfax.

California Air Resources Board Rejects Volkswagen Recall Plan

CARB rejected Volkswagen's recall plan because it contained gaps and lacked sufficient detail. The agency said Volkswagen’s descriptions of proposed repairs lacked enough information for a technical evaluation and did not adequately address overall impacts on vehicle performance, emissions and safety.

The Year Ahead: Part One

Dealer operations expert puts 2015 in the rearview mirror and identifies trends in sales, compliance and recalls that will affect dealers in 2016.