FI showroom red and grey logo
MenuMENU
SearchSEARCH

1.4M Ram Trucks Recalled for Shifter Issue

FCA US is recalling an estimated 1.48 million Ram trucks in the U.S. to help prevent drivers from inadvertently moving the gear-shifter out of the “park” position because of a faulty brake transmission shift interlock.

by Staff
December 27, 2017
1.4M Ram Trucks Recalled for Shifter Issue

Photo courtesy of FCA US

2 min to read


FCA US is recalling an estimated 1.48 million Ram trucks in the U.S. to help prevent drivers from inadvertently moving the gear-shifter out of the “park” position because of a faulty brake transmission shift interlock.

The recall covers 2010-2017 Ram 2500 and 3500 pickups; 2011-2017 Ram 3500, 4500 and 5500 chassis cabs; and 2016-2017 Ram 3500 chassis cabs with a gross vehicle weight rating of less than 10,000 lbs. Certain 2009-2017 Ram 1500 pickups are also included in the recall campaign, but heavy-duty trucks represent the majority of the vehicles involved, FCA US said. 

Ad Loading...

The recall is limited to trucks equipped with a shifter mounted on the steering column. Those with rotary-dial shifters or floor-mounted shifters are unaffected. In these trucks, the brake transmission shift interlock (BTSI) may malfunction, allowing the shifter to be moved out of park without applying the brake pedal or having a key in the ignition. In such circumstances, the truck may move unexpectedly if its parking brake isn’t set.

FCA said it’s aware of seven injuries and a small number of accidents that are potentially related. 

“FCA US will restore BTSI function in the vehicles subject to this recall,” said Tom McCarthy, head of safety compliance and product analysis. “Nevertheless, as always, we urge customers to use their parking brakes, as recommended, and to ensure that child occupants are not left unattended.”  

All model-year 2017 trucks built after Dec. 31, 2016, are excluded from the recall, FCA noted.

In addition to the trucks in the U.S., FCA is recalling about 249,520 trucks in Canada, 42,747 trucks in Mexico, and 14,950 trucks outside of North America for the same problem. Truck owners will be contacted when the recall remedy is available at dealers and service appointments can be scheduled for the repair.

More F&I

Photo of notepad and pen next to computer keyboard on desktop
F&IApril 13, 2026

Control in Sales Is an Illusion

Some of it should be given to the customer, but that doesn’t mean the F&I office relinquishes the process. In fact, a different approach both builds trust and boosts sales.

Read More →
Photo of external keyboard on office deak next to window
F&IApril 7, 2026

The Limited Warranty Game

Bringing it in-house benefits the dealership and its customers.

Read More →
Woman in casual clothing sitting at a desk
F&Iby Rick McCormickMarch 31, 2026

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

Read More →
Ad Loading...
Photo of man's hand on laptop computer keyboard with blank screen
F&IMarch 16, 2026

There Is Always one More Product

Helping F&I customers understand complementary offerings is likely to lead to more sales, based on the success of a high-performing practitioner of the philosophy.

Read More →
REGISTER FOR EFI 2026
F&Iby Kate SpataforaMarch 16, 2026

EFI Conference Extends Early Bird Discount as Room Block Nears Capacity

Ethical F&I Manager's Conference will take place at The Cosmopolitan Las Vegas on April 13–15, 2026.

Read More →
Industryby StaffMarch 6, 2026

Explore the 12 Rules for an F&I Life at EFI

EFI 2026 will take place April 13–15 at The Cosmopolitan Las Vegas.

Read More →
Ad Loading...
F&IMarch 4, 2026

Creating Your Own Economy

In this video, Reese Dailey explains how effective follow-up drives better results across the dealership, including increased sales, higher F&I penetration, and stronger customer retention.

Read More →
Industryby StaffMarch 2, 2026

Prove You Can Do F&I at EFI

‘So You Think You Can Do F&I’ is a live role-play contest taking place at the 2026 Ethical F&I Managers Conference.

Read More →
Image of two human hands, one holding the word yes, the other the word no
F&Iby Hannah MitchellMarch 1, 2026

Expect Yes in the F&I Office

It may be human nature to back off when a customer seems to say no to a product or service. But experts say F&I managers should operate as though the answer will be the opposite.

Read More →
Ad Loading...
Industryby Lauren LawrenceFebruary 25, 2026

Report Finds Year-End F&I Strength

Deal volume ebbed and flowed throughout 2025, but product performance remained steady, according to automotive technology and data intelligence solutions provider StoneEagle.

Read More →