ALBANY, N.Y. – Auto/Mate, a business unit of DealerSocket, has introduced Remote Payments, a new feature that allows customers to pay service repair orders (ROs) and parts invoices without having to step inside the dealership. Dealership personnel can now send emails to customers that contain a link for them to enter their credit card payment information. When the payment is received by the dealership, the customer instantly receives a confirmation message.
The ability to pay ROs and parts invoices remotely offers more options and flexibility to customers, and speeds up the payment process for dealers.
“Our remote payment feature makes it easy for dealership employees and customers to follow social distancing guidelines, and also reduces the physical exchange of cash and credit cards,” said Mike Esposito, president of Auto/Mate. “Additionally, the ability to pay ROs and parts invoices remotely offers more options and flexibility to customers, and speeds up the payment process for dealers.”
The Remote Pay feature is available immediately to dealerships that currently use Auto/Mate’s new Parts Module and also currently use the Worldpay from FIS Credit Card Processing integration.
For more information about Auto/Mate’s Credit Card Processing engine powered by Worldpay from FIS, visit https://www.automate.com/dms/cc/.