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An Ohio-based agent details a process designed to increase your dealership’s per-vehicle average by $200, and keep your lot stocked with cleaner trades.
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Does the transition to the F&I menu presentation stress you out? F&I trainer has the three-part cure.
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AFIP's executive director has some choice words for President Obama, Sen. Warren and the 'smartest guys in the room.'
Read More →AutoNation's $1,500 per-copy claim was a great achievement, but one industry vet warns F&I pros against using it as a benchmark for F&I success.
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Industry veteran tells an entertaining tale of a conquest sale from 40 years ago to relay three key lessons about salesmanship and the art of listening.
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Expert says salespeople play a critical role in what happens in the F&I office. She lists four ways they can successfully pave the road to back-end sales.
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Three F&I pros reveal the props they use to demonstrate the value of paintless dent removal and paint-and-fabric protection.
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F&I trainer says car buyers will only truly reveal their needs in an environment that rewards honesty. He offers a few trust-building tips designed to get customers to open up.
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Dealer operations expert concludes his two-part series on planning for 2016 with a discussion of topics relating to technology and data, mergers and acquisitions, and personnel.
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New-vehicle registration volume returned to pre-recession levels in the third quarter thanks to a creative and willing auto finance market.
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