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The CFPB was top of mind, but company representatives serving on Industry Summit’s annual executive panel delved into other hot-button issues impacting dealers and their F&I offices.
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The Mad Marv-moderated compliance panel at Industry Summit 2014 addressed supposed menu-governing regulations, the hybrid manager, tablet menus and the CFPB.
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Justin Gasman is having a banner year. Coming off his F&I department’s best month ever, the 11-year veteran was named the 2014 winner of the IAS-sponsored F&Idol award.
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Vaden Automotive Group’s F&I operation is on a record-setting pace. But that’s just one of the reasons it earned the magazine’s 2014 F&I Dealer of the Year award.
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The AFIP’s executive director opens up about what he hopes to accomplish when he meets with the top brass at the CFPB.
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A former FTC official and current partner with Hudson Cook LLP issues a warning about dealer advertising.
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Data from the second quarter didn't support talk of a subprime auto bubble, with subprime financing showing signs of leveling off and delinquencies remaining at historic lows.
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Compliance pros lay out a plan for keeping regulators at bay. If followed, the four-step plan may also help with a dealership’s customer-retention efforts.
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Like a relay race, winning the F&I profit race comes down to a perfect customer handoff from sales and a strict adherence to the process. F&I trainer offers a few process tips to ensure the baton doesn't get dropped.
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John Elway’s Crown Toyota reveals how it increased its Facebook fan base by 47% and generated 500 intent-to-buy actions in just two months.
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