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Complianceby Gregory ArroyoJuly 14, 2014

Causing Disruption

A relatively new company is aiming to put dealers back in control of their data, but its founder knows not everyone views his solution as the answer to managing the data.

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Auto FinanceCover Storyby Justina LyJuly 14, 2014

Click to Enter

Not all dealers had today’s Internet customer in mind when they joined the digital revolution. For Sun Toyota, the Great Recession was all the motivation it needed.

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F&Iby David RobertsonJune 2, 2014

F&I Comes of Age

The AFIP’s executive director discusses the rationale and timing behind the establishment of professional designations for individuals working in and supporting the in-dealership financial services industry.

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Digitalby Brittany-Marie SwansonJune 2, 2014

Dealership Avoidance New Shopping Normal

Dealership avoidance is becoming the new normal for car buyers, according to a new study. It showed that one in six shoppers skipped the test drive and nearly half visited one or no dealers prior to making a purchase.

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Complianceby Jim RadognaJune 2, 2014

Are You in Good Hands?

Think your insurance company will cover your dealership’s compliance shortcomings? The magazine’s compliance expert examines recent litigation involving a major dealer group that suggests otherwise.

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Auto Financeby Rick McCormickJune 2, 2014

Pay Plans Revisited

Far too many compensation plans are a patchwork of fixes that, in the end, make the plans more confusing and less impactful. The magazine’s F&I expert has the answer, a plan that accounts for a new market dynamic.

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F&Iby Gerry GouldJune 2, 2014

Attitude Adjustment

Attitude might not be everything, but the magazine’s F&I insider says it can be the determining factor of success in many situations faced by today’s F&I pros.

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Auto FinanceCover Storyby Paul ChavezJune 2, 2014

Feeling the Boom

The oil boom in North Dakota has fueled record sales for Kupper Chevrolet. And thanks to a few minor tweaks, the store’s F&I department has adapted nicely to its cash-flush clientele.

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Digitalby Brittany-Marie SwansonMay 6, 2014

Taking Note

Two years ago, Toyota began overhauling its digital engagement strategy. Its latest development is Notebook, an online tool the OEM hopes will deliver higher quality leads to its dealers.

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Complianceby David RobertsonMay 5, 2014

Thievery Loves Company

The magazine’s compliance expert delves into the motivations of wrongdoers and offers a reminder that no crime is insignificant.

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