MENU
SEARCHMENUSEARCH
The magazine, trainers and industry execs pay tribute to the man who helped build an industry when he founded F&I and Showroom in 1998.
Read More →
Asking customers to divulge sensitive information about themselves can sometimes lead to a polarizing exchange between the F&I manager and customer. The magazine’s compliance insider offers a few ways to put customers at ease.
Read More →
The magazine’s resident F&I pro thinks F&I managers can take a cue from the Duke of Wellington, who once said, ‘Wise people learn when they can. Fools learn when they must.’
Read More →
The F&I office can fuel a dealership’s service-retention efforts. F&I insider offers up some recommendations designed to drive car buyers into the service lane.
Read More →
Legislation regulating the influence captive finance sources have on F&I product sales has popped up around the nation this year, but the industry disagrees on what is driving these state-by-state battles.
Read More →Whether you believe it or not, most rules and regulations weren’t designed to make your life miserable. The magazine’s resident compliance expert says we can only blame ourselves.
Read More →
The percentage of older vehicles on the road has reached its highest level since 2009, and the average age of vehicles on the road is expected to keep rising.
Read More →
Top F&I mind says there are nine components that need to be in every F&I pay plan. Not only do they provide the right motivation, they can be the key to retaining top talent.
Read More →
The Father of the F&I menu lays out a four-step process for converting the cash customer. He even throws in a technique for selling a VSC to those who refuse to convert.
Read More →
The auto finance industry broke new ground in several reporting categories in the first quarter. But not all records are meant to be broken.
Read More →