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A rise in delinquencies wasn’t cause for concern during the third quarter 2014, and all signs point to auto finance sources staying active in the quarters ahead.
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Larry Dorfman founded APCO/EasyCare on the premise that car buyers are his true customers. Now he and his team are riding shotgun on Sonic Automotive’s drive toward a new customer experience.
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It was a tale of two departments at Industry Summit, where dealers, technology execs and F&I trainers discussed the progress made by sales and F&I teams to convert and finance Internet shoppers.
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The magazine’s legal wiz says regulations don’t offer much guidance when it comes to F&I menu usage. But he says there’s an unofficial rule F&I managers should consider.
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An expert in windshield treatments says the two-decade-old product can deliver benefits no other protection can — that’s if it’s presented correctly.
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Human resources expert lays out the costs of a bad hire in Part 1 of his two-part series on dealership hiring practices.
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The industry is five years removed from the Great Recession. Accounting expert says that means the next cycle is looming and offers his take on what that means for dealers.
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The end of the year means it’s time to take inventory. F&I trainer lists four things you need to do to ensure you’re ready to maximize every opportunity in the year ahead.
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The Father of the F&I menu breaks down how he measures F&I success. He also explains how his methodology can help reduce charge-backs and cancellations.
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Faulkner-Ciocca Ford is achieving big numbers in its small Pennsylvania borough. The secret to the store’s success is an approach that has torn down the walls between sales and F&I.
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