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Dealer Opsby Adam DennisMarch 13, 2014

The Great A/B Experiment

Google is taking a ‘multi-armed bandit’ approach to A/B experimentation. Expert says dealers can take advantage by rethinking their own website testing methods.

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Complianceby Michael Benoit March 11, 2014

Sweeps, Standards and the FTC

The magazine’s resident legal wiz revisits the FTC’s standard for deception in response to the agency’s crackdown on false advertising.

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Digitalby Brittany-Marie SwansonMarch 11, 2014

Full Speed Ahead

Compliance was top of mind at the 2014 NADA Convention & Expo, with product vendors showing the way to a faster, more transparent process in the F&I office and throughout the sales process.

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ComplianceCover Storyby Gregory ArroyoMarch 11, 2014

CFPB Takes Center Stage

Strong words at NADA 2014 and the Vehicle Finance Conference indicate that both sides of the rate participation debate are preparing for a long, drawn-out battle.

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F&Iby Michael BenoitFebruary 24, 2014

Wedge Play

Solutions aimed at heading off the CFPB’s and the Justice Department’s scrutiny of rate participation has the magazine’s legal wiz smiling with satisfaction — mainly because they put the two agencies at odds just a bit.

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F&Iby John LovinFebruary 24, 2014

No-Look Compliance

Your F&I office should always strive to do the right thing, especially when no one is looking. The magazine’s F&I insider weighs in.

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F&Iby Stephanie ForsheeFebruary 24, 2014

Who Sold it Best?

Michael Bolton’s and Will Ferrell’s comedic chops helped Honda and Dodge dealers set new records at the end of 2013.

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F&Iby George AngusFebruary 24, 2014

The Millennial Effect

As it turns out, Millennials only want what their predecessors want: a process that’s quick and easy. The Father of the F&I menu weighs in.

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F&Iby Brittany-Marie SwansonFebruary 24, 2014

One-Click Content

SOCIALDEALER is working to offer dealers the ability to update their social media presence at the click of a button, and Ally Financial has already signed on as the company’s first auto finance partner.

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F&Iby Rick McCormickFebruary 24, 2014

By The Numbers

“Your future success is hidden in your daily activity” is a line widely quoted by pastors, business coaches and self-help gurus. The magazine’s resident F&I pro believes the saying especially applies to the men and women manning the F&I office.

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