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Puente Hills Toyota ranks in the top 5% for new-vehicle sales among Toyota dealerships across the nation. Nicholas Cardin says his secret is a process that’s designed to turn car buyers into dealer advocates.
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A Mid-Atlantic dealer group devises an innovative way to help its F&I team transition to a new menu system. Product penetration an per-copy averages have climbed ever since.
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Industry insider warns dealers to resist calls for combining the roles of sales and F&I. He says the two departments must remain separate components of a shared process.
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Asking customers how many miles they drive per year may tell you how much coverage they need, but it won’t help you close the sale. The F&I Coach weighs in.
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F&I veteran breaks down the major regulators, acts and provisions governing the way we do business. He also offers his take on their impact so far.
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F&I pro says there’s no way to avoid those deal-killing situations, but he does offer five strategies for ensuring that your sold and delivered customers stay that way.
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Data from the third quarter shows that finance sources kept their foot on the gas pedal and an eye on the rearview mirror.
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Asian Americans fit a relatively specific buyer profile, and new research has identified what this segment is looking to purchase within the automotive sector.
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Industry insider says the current regulatory environment demands that dealers take a new approach to compliance.
Read More →The magazine’s legal insider offers her predictions for 2014. None of them should be surprising, but the industry is in for a ride if her forecast is realized.
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