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Industryby Jeff LieblerOctober 23, 2024

Mastering Timing and Messaging in Dealership Marketing

Targeting customers around vehicle service contracts can make for a more effective approach.

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Industryby Terry O'LoughlinOctober 21, 2024

Trust, But Verify

Build employee-verification processes into your business to ensure you’re not missing any in-house fraud.

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Complianceby Timothy AllenOctober 18, 2024

Take Profit and Stop Loss for F&I

How dealerships can balance profitability and compliance.

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Industryby Ronnie WendtOctober 17, 2024

The Road to Exceptional

Quality employees, community relationships based on trust, and focus on service power B.J. Maurer Motor’s 100-year journey.

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Industryby StaffOctober 8, 2024

Black Book: Weekly Market Update

Most car and truck segments fell during a week of economic disruption.

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Industryby Hannah MitchellOctober 7, 2024

The Road Deconstructed

A surprisingly fun read provides insight into what happens after customers drive their vehicles off the lot.

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F&Iby Justin B. GasmanOctober 4, 2024

Professionals Practice. Posers Pretend!

To reach that next level in your sales career, you must have a personal policy to go the extra mile.

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Complianceby StaffOctober 3, 2024

Leasing is Picking Up - What About Disclosures?

The resurgence of the segment means it's time to make sure your dealership handles these transactions compliantly.

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Complianceby Terry O'LoughlinOctober 1, 2024

The State vs. Car Salespeople – Joint and Several Liability

Dealer employees are no longer immune to prosecution and may want to seek insurance against it.

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F&Iby Rick McCormickSeptember 25, 2024

The Four Pillars Of The Customer Experience

Treat customers like people, not sales prospects, and sales should follow.

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