
Targeting customers around vehicle service contracts can make for a more effective approach.
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Build employee-verification processes into your business to ensure you’re not missing any in-house fraud.
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How dealerships can balance profitability and compliance.
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Quality employees, community relationships based on trust, and focus on service power B.J. Maurer Motor’s 100-year journey.
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Most car and truck segments fell during a week of economic disruption.
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A surprisingly fun read provides insight into what happens after customers drive their vehicles off the lot.
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To reach that next level in your sales career, you must have a personal policy to go the extra mile.
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The resurgence of the segment means it's time to make sure your dealership handles these transactions compliantly.
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Dealer employees are no longer immune to prosecution and may want to seek insurance against it.
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Treat customers like people, not sales prospects, and sales should follow.
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