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Complianceby StaffOctober 3, 2024

Leasing is Picking Up - What About Disclosures?

The resurgence of the segment means it's time to make sure your dealership handles these transactions compliantly.

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Complianceby Terry O'LoughlinOctober 1, 2024

The State vs. Car Salespeople – Joint and Several Liability

Dealer employees are no longer immune to prosecution and may want to seek insurance against it.

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F&Iby Rick McCormickSeptember 25, 2024

The Four Pillars Of The Customer Experience

Treat customers like people, not sales prospects, and sales should follow.

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F&Iby John TabarSeptember 21, 2024

In F&I, 80% of What You Do Is a Waste of Time

By rethinking that big chunk of your days, you should be able to identify areas of growth that can translate to generating income.

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Dealer Opsby Hannah MitchellSeptember 19, 2024

Sunny Side Up

Many dealers are going green – both environmentally and cash-wise – by powering their stores with solar-generated electricity.

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Industryby Jeff LieblerSeptember 18, 2024

The Key to Future Profitability is Service Retention

With vehicle sales patterns less robust, this department is a key to healthy revenue.

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Industryby Hannah MitchellSeptember 16, 2024

Ground-Level Thinking

As the market gets more and more normal – at least today’s normal – it might be a good time to look under the hood.

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F&Iby John TabarSeptember 11, 2024

Process Discipline

Having and following solid dealership processes may now be more important than ever.

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Complianceby Ronnie WendtSeptember 10, 2024

Industry Challenges to the CARS Rule

Discover how to navigate the situation for now, as experts anticipate it will survive a legal challenge in some form.

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Industryby Ronnie WendtSeptember 6, 2024

How Streamlined Service Satisfies Customers

Four ways dealers can leverage technology to speed up service drive operations.

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