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Complianceby Michael BenoitJuly 15, 2013

Friendly Adversaries

In paying tribute to Rick Hackett, the CFPB’s parting assistant director, the magazine’s legal insider says the industry lost a key connection to its newest regulator.

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F&Iby Tom CallahanJuly 15, 2013

Speaking Millennial

The head of Ally Insurance offers a few thoughts on how the industry can drive a better connection with the ‘connected generation.

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F&Iby Greg GoebelJune 27, 2013

Capturing the Special Finance lead

Special finance expert explains how he would spend his advertising dollars to attract credit-challenged customers in today’s market.

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F&ICover Storyby Paul ChavezJune 11, 2013

True Calling

Serial entrepreneur Tim Lavoie found lasting success with Balise Auto Group, where he developed a four-part formula for driving F&I profitability.

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F&Iby Gerry GouldJune 11, 2013

Mastering the Three-Point Turn

Top trainer says an effective ‘TO’ from sales to F&I must include an endorsement of the process, a transfer of trust and a quick explanation of the F&I process.

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F&Iby Michael BenoitJune 11, 2013

Fact or Fiction

The magazine’s legal insider has heard the talk about the CFPB targeting F&I products, but he’s not sure why it would when it has no enforcement power over franchised dealers.

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Complianceby David RobertsonMay 15, 2013

4 Realities of F&I

The man behind the industry’s only sanctioning body for the F&I trade returns to offer his take on today’s regulatory environment.

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F&Iby George AngusMay 15, 2013

The Perfect Blend

The ‘Father of the F&I Menu’ offers his thoughts on how many and what type of products should be on your store’s menu.

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F&Iby Michael BenoitMay 15, 2013

The Guidance That Isn’t

The magazine’s legal eagle doesn’t mince words when he describes the ‘logical disconnect’ between the CFPB’s view of fair lending and how dealer participation really works.

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Complianceby Stephanie ForsheeMay 15, 2013

Fair Warning

Now, more than ever, dealers are left with unanswered questions about finance reserve, discriminatory lending and other regulatory concerns. Two attorneys share their opinions on those topics with F&I and Showroom.

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