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As the industry recovers, California continues to serve as the bellwether state for car sales nationwide.
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TrueCar is wooing dealers once again, and the company’s founder admits it took a great deal of effort and a new business outlook to make that happen.
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The social media era has given businesses a new platform to promote their brands, but retailers like Clay Nissan have already discovered the darker side of social networking.
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F&I managers love to tout their profit per retail unit, but the “Father of F&I Menus” says there’s a more accurate way to measure performance.
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The reason training fails is because the trainees lack a process to implement what is learned. The magazine’s newest contributor offers a primer for making those instructions stick.
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The FTC recently slapped a finance company with a $100,000 fine for violating a requirement that’s been on the books for several years. The magazine’s resident legal wiz weighs in.
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This year’s F&I Dealer of the Year goes to great lengths to stay out of the limelight. But the dealer group was willing to open up to F&I and Showroom about what has turned out to be a banner year for the 63-year-old operation.
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Dina Wilson is this year’s F&Idol winner, and she says her ability to joke around with customers is the secret to her prize-winning video — and her most powerful sales tool.
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This year’s F&I Conference finished strong with an electric debate over the usefulness, benefits and possible drawbacks of the mobile menu.
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Panelists serving on this year’s Executive Panel said the industry’s drive toward recovery is revealing new opportunities for dealers, agents and product providers.
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