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F&Iby Gregory ArroyoJuly 1, 2009

Bridging the Finance Gap

Service Payment Plan has definitely been busy these days. Listen to what the company’s founder says about the current market, and how his company can help.

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F&Iby George AngusJuly 1, 2009

The Psychology of F&I

When it comes to F&I, science matters more than opinion. F&I veteran climbs into the minds of consumers and reveals five ways you might be sabotaging your success.

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F&Iby John KilgoreJuly 1, 2009

5 Tenets of Pink-Slip Protection

Debt protection might look and feel like credit insurance, but it’s not. Listen to what this lending services expert has to say about this buyer-incentive product.

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Complianceby Michael BenoitJuly 1, 2009

4 Threats to F&I

Washington sure can react to a crisis, but the real question is, “How effectively can Washington react to a crisis?” Apparently not well for you, or so pending legislation on Capitol Hill would have us believe.

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F&Iby Gregory ArroyoJune 1, 2009

Time to Move On

Unsure of where this recession is headed, I can’t blame lawmakers for their involvement, but can we make sure that all sides are heard before we jump to conclusions.

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F&Iby Thomas J. BuitewegJune 1, 2009

Trouble in Texas

A dubious bankruptcy court decision in the case of Clark v. Wells Fargo Bank N.A. may have negative implications for the auto finance industry.

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F&ICover Storyby Justina LyJune 1, 2009

Pressure Cooker

The industry might be hitting lows not seen for decades, but dealers and providers say they aren’t changing their goals when it comes to acceptance rates for F&I products.

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F&Iby Rick McCormickJune 1, 2009

Being Brilliant at the Basics

The market dynamics might be in constant flux, but the goals of an F&I manager aren’t. F&I trainer reveals his secrets to becoming brilliant at the basics.

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F&Iby David RobertsonJune 1, 2009

Bring in the Specialists

In today’s market, priming the vehicle selection process with an accurate assessment of the customer’s credit standing doubles the odds of a sale.

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Complianceby Michael BenoitJune 1, 2009

Legislators in Need of Cooling-Off Period

On May 12, Congress held a hearing on a bill that would give the Federal Trade Commission broad new powers to regulate automobile dealers. The bill, H.R. 2309, directs the FTC to adopt rules that prevent unfair and deceptive practices by dealers regarding credit and lending.

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