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Knowing what triggers an adverse action notice can definitely be baffling, but so can the rules governing content and timing. Legal expert weighs in with part II of PSFI’s series on adverse action notices.
Read More →Despite the prospect of losing dealer customers, software makers see a silver lining in today’s economic downturn. In fact, some providers believe the recession will be the vehicle to the industry’s digital future.
Read More →When it comes to F&I pay plans, don’t be surprised by what you get. Compliance auditor breaks down eight commonly used pay-plan objectives and provides his take on how they impact a dealership’s goals.
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F&I veterans speak of a day when reading a credit report, not a credit score, was the key to getting a customer financed. F&I vet makes his case for why F&I’s long-lost skills need to be revisited.
Read More →F&I magazine goes one-on-one with the Consumer Credit Industry Association to discuss pink-slip protection, as well as a new legislative threat to the F&I industry.
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Tim Zierden, general manager of inventory management solutions at DealerTrack, shares how a dealership can improve its inventory management.
Read More →Creating a process for the service department to sell service contracts isn’t a new concept, but it’s gained a lot of interest lately. F&I expert provides a road map for instituting such a process, and says a successful program needs to start with the dealer.
Read More →Effective BHPH marketing requires knowing how many potential customers you have — and how to find them.
Read More →Dealers, traditional finance sources and credit unions alike have learned that there’s no point in selling vehicles if you can’t collect the payments.
Read More →Savvy dealers have found that service clinics are a great way to market their stores to new and existing customers. Here's how to plan your next event, capture the leads and connect them to the F&I office.
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