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F&Iby Michael SniderApril 1, 2009

How to Convert Leads in a Down Economy

The rules in the special finance game have changed, and dealers have been forced to alter the way they approach lead generation. Use these proven strategies to make the most of every call.

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F&Iby Rob HagenApril 1, 2009

Managing Your In-House Portfolio

Tired of seeing your credit-challenged customers turned away by the banks? Use these proven strategies to build your own portfolio, and remember there are plenty of resources available to help you cash in.

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F&Iby Gregory ArroyoMarch 1, 2009

Say Hello to Your New Customer

I asked the question several times while walking the show floor at the National Automobile Dealers Association’s convention in New Orleans. But it was obvious no one was ready to put their finger on when this economic crisis will turn the corner.

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F&Iby Gregory ArroyoMarch 1, 2009

Forget the Score: Transparent F&I Process is the Key

Do FICO scores mean anything anymore? Kyle Madsen, business manager at Del Amo Motorsports in Redondo Beach, Calif., asks that question every time he has to rehash a deal for a customer with a 680 FICO score.

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Complianceby Michael BenoitMarch 1, 2009

Rules of the Road: Basics of Truth in Advertising Laws

In these tough economic times, driving business into the showroom is more important than ever. Many merchants invest significant resources into advertising their products in a manner designed to entice potential customers.

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Complianceby Michael BenoitMarch 1, 2009

Choosing Your Lead Provider

In these tough economic times, many dealers are looking for ways to cut expenses and protect cash flow. Some will feel the need to cut back on advertising, while others will recognize that advertising can be a lifeline in a down market.

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F&ICover Storyby Gregory ArroyoMarch 1, 2009

Vehicle Return Rides Into Powersports

Executive Editor Gregory Arroyo talks to EFG Companies about its vehicle-return program and its entry into the powersports industry.

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Complianceby Justina LyMarch 1, 2009

The Truth Behind OFAC

Compliance with the OFAC regulation takes minimal effort, and can save your dealership from hefty penalties.

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F&Iby Mark RodgersMarch 1, 2009

13 Ways to ‘AccSELLerate’ Your Sales Process

Trainer Mark Rodgers gives you 13 ways to shift your F&I interactions into high gear.

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Complianceby Jim GantherMarch 1, 2009

Tackling Adverse Action Notices

Learn how your dealership can handle adverse action notices, which are required by the Equal Credit Opportunity Act and the Fair Credit Reporting Act.

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