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F&Iby Gregory ArroyoSeptember 1, 2008

eContracting for BHPH Dealers

Several states have already adopted electronic lien and title (ELT) initiatives, and many more are soon to follow. Industry insider Larry Highbloom tells Special Finance why DMVs across the United States are going paperless and how such initiatives will affect buy-here, pay-here dealers.

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F&Iby Tariq KamalSeptember 1, 2008

The Maine Attraction

At Maine's biggest used-car retailer, everything is bigger. That goes for its inventory, its privately owned finance company and business development center, and its focus on customer service.

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F&Iby Gregory ArroyoAugust 1, 2008

Reality Check

Reality checks are always difficult to swallow. You want to hear the truth, but at the same time you really don’t. That’s what I wrestled with when one of my readers reminded me that F&I is really a reactionary department.

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Complianceby Michael BenoitAugust 1, 2008

Investigatory Etiquette

Many dealers I talk to have an appreciation for the value good compliance practices bring to their operation.

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F&Iby Thomas B. Hudson, Esq.August 1, 2008

Are Your Pants on Fire?

Direct-mail pieces that appear to be official government correspondence may get noticed by potential car buyers, but they can draw attention from attorneys general as well.

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F&Iby Bob BlackburnAugust 1, 2008

The Silent Killer

It's hard to gauge success in special finance without measuring your sales figures or marketing ROI. Check your dealership's vital signs before it's too late.

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F&Iby Sean V. BradleyAugust 1, 2008

Video Killed the SEO Star

More and more car buyers are going online, and video search engine optimization (VSEO) is the most powerful tool available for generating Internet leads.

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F&Iby Tariq KamalAugust 1, 2008

Creating a Legacy

Buy-here, pay-here takes on a whole new meaning at Legacy Auto Sales in Henderson, Nev., where finance director Laura Nidelkoff and sales manager Jerome Sparkman offer quality used vehicles, expert service and one of the lowest interest rates in the business.

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Auto FinanceCover Storyby Steven PalmieriAugust 1, 2008

Unlocking Profits Through Financial Literacy

Laws and regulations have certainly created a regulatory maze inside the F&I office, but did you know some of these laws can actually help you get a deal bought. Find out what legal tools credit management companies are using to get your customers financed.

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F&Iby Denny SimsAugust 1, 2008

The Importance of Selling Lenders on F&I Products

The goal of the F&I office is to sell a customer on a product, but in today's reality it's the lender that needs to be sold.

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