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When it comes to mailers, what constitutes a firm offer of credit?
Read More →Effective lead-generation strategies will bring customers into your dealership, but it’s the lead-conversion process that turns them into buyers.
Read More →At Car Pros Chrysler Jeep Kia in Carson, Calif., finance director Scott Petersen has booked loans for all kinds of customers and nearly every type of vehicle. In a down market, he’s shifting his focus to the growing demand for certified pre-owned units.
Read More →Listen to what four finance executive said about today's credit crunch, and learn about new tools hitting the market aimed at helping lenders evaluate risk. For dealers, the lenders who've been successful in subprime will continue to offer products and accept paper, say experts.
Read More →Find out why a longtime Florida dealer is lobbying the legislature there to eliminate dealer fees, and hear what dealer advocates have to say about it.
Read More →Have we as an industry forgotten about the fifth component of the lending Cs? You know, character. It’d be a shame if F&I managers lost the ability to call up a buyer or lender rep to fight for their customer. Isn’t that what made this industry fun?
Read More →I’ve mentioned the Fair and Accurate Credit Transaction Act of 2003 (FACTA) several times in this column. You’ll recall that FACTA made significant amendments to the Fair Credit Reporting Act (FCRA), many in ways one may not have expected.
Read More →Being a compliance lawyer, I ask new and potential clients to consider this question: What value do you place on good F&I compliance practices in your operation? So, what would your answer be?
Read More →“It’s the same but different” is how one source described the difference between automotive F&I and powersports F&I. Another placed a choice adjective before the word “stepchild” when describing the segment. What I see is opportunity.
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