Articles

Showroom•by Scot Eisenfelder•March 28, 2022

Downstream Repercussions from Inventory Shortages

Hopefully, supply chain issues will resolve sooner rather than later, but until they do, dealers can take the time to prepare for some inevitable downstream repercussions.

F&I•by Ronnie Wendt•March 24, 2022

5 Ways to Elevate Your Customers’ F&I Experience

F&I training experts offer five suggestions to elevate the F&I customer experience.

Digital•by Ronnie Wendt•March 11, 2022

With Cyberattacks, It’s No Longer a Question of ‘If,’ But ‘When’

With automotive industry firms listed as the eighth most likely target of cybercriminals, what steps should you take to protect your business from cyberattack?

F&I•by Aaron Hartshorn•March 8, 2022

4 F&I Trends to Watch at the 2022 NADA Show

In this piece, Aaron Hartshorn outlines four F&I trends likely to drive conversations and shape the expo experience.

F&I•by Ronnie Wendt•March 8, 2022

F&I Sales are On the Upswing at Ron Marhofer Auto Family

The Ohio-based automotive dealership group pushed F&I sales to $1,800 per car through focused training, better forecasting/action plans, and by involving F&I managers in strategy.

F&I•by John Tabar•March 3, 2022

In F&I, Time is Undefeated

By staying on your process when busy and prioritizing setting time expectations, you can avoid getting into a situation where the business is managing you.