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Throughout history, futuristic autonomous vehicles have been featured in iconic movies and television shows as technology designed to assist. However, as this technology has evolved and the future of travel is decidedly pointing to autonomous services, there is still much debate on how the future of mobility and mass transportation will be impacted.
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In the wake of COVID-19, dealers and F&I managers are wondering what continued impact this pandemic will have on the industry. Black Book’s SVP of data science and VP of automotive valuations, shared their analyses and predictions, of what you and other automotive executives may face as we move forward.
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What will selling and servicing cars in the New Normal be like post COVID-19? If you are a professional, know your product, care about your clients, communicate with customers on their terms, and focus on an ownership experience that fits their life, you will succeed.
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As COVID-19 has lead to more vehicles being financed and purchased online, the ability of the F&I department to sift out synthetic fraud will be increasingly valuable to them. F&I managers are encouraged to take another look at available technologies to identify synthetic fraud when practiced against their dealership.
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New car buyers still walk into a dealership to purchase the actual vehicle, but most would prefer to spend less time on-site, giving the dealer and sales team less time to build a trusted relationship with customers.
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The future is upon us and dealerships need to take action and embrace the knowledge transformation. This article will discuss different trends in the learning space and how they are going to affect the way personnel working in dealerships learn.
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The automotive industry has seen an unprecedented loss in sales over the past few months and F&I departments are facing serious challenges amidst these losses. We spoke with five leaders in F&I training, and they shared their thoughts, advice, and predictions on what to do today to help prepare for tomorrow.
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We’ve all heard scary stories of identity theft and the stolen cars resulting from it. We need to slow down to speed up and use all the tools in our arsenal to prevent identity theft.
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The promise of digital retailing certainly benefits car shoppers, many of whom are clamoring for a shorter process when they arrive at the dealership. And with everyone now dealing with COVID-19, car shoppers will rely even more on the digital retailing process.
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Due to a multitude of factors, including vehicle sales, household debt and unemployment, automotive lenders will be affected differently depending on their market segment and their loan origination process.
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