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Complianceby Gil Van OverFebruary 9, 2018

The Right Approach to Adverse Action Notices

Compliance expert gets into the weeds on adverse actions. He explains why you must send a notice to every affected customer, and breaks down your choice of processes.

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Auto Financeby Derek ComestroFebruary 9, 2018

Succession Planning: Who’s Taking the Wheel?

Financial services expert offers dealers a five-step plan to secure their legacy and minimize the tax liability of those who inherit or buy their dealership.

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Complianceby Brennon RomneyFebruary 9, 2018

Prioritizing Entity Vitals

Real-life examples prove that failing to meet federal, state, and local requirements for licensing and permits can cause otherwise successful dealerships to lose their right to do business and, in the most extreme cases, their very names.

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Auto FinanceCover Storyby Michaela Kwoka-ColemanFebruary 9, 2018

The Rise of Subscription Services

Automakers are dipping their toes in the subscription waters, but dealers and some industry watchers are skeptical about the business model’s lucrativeness and its ability to attract customers.

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Showroomby Tariq KamalFebruary 7, 2018

Q&A: Why You Mishandle Your Best Leads

Digital Air Strike’s Alexi Venneri discusses the results of the company’s latest mystery-shopping study and how dealers can improve the timing and quality of their responses.

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Dealer Opsby Dave DruzynskiJanuary 31, 2018

NLRB General Counsel Throws Dealers a Lifeline

President Trump’s pick for Labor Board general counsel just swung the pendulum back to an employer-friendly stance. Human resources expert weighs in.

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Auto Financeby Melinda ZabritskiJanuary 16, 2018

Auto Finance Registers Subprime Record in Q3 2017

Third-quarter data from Experian Automotive shows that the auto finance market gained strength and stability, but mostly at the expense of subprime originations.

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F&Iby Rick McCormickJanuary 9, 2018

Ask the Power Questions

The magazine’s resident F&I pro reveals the two magic words that, when mixed with solid power questions, can motivate your customers to buy.

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Digitalby Mark ThomasJanuary 4, 2018

Dealers and the On-Demand Economy

What will your store do when softening demand turns into a showroom crisis? Mobility expert says the on-demand revolution offers plenty of opportunity for resourceful dealers.

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ShowroomCover Storyby Gregory Arroyo and Stephanie ForsheeJanuary 4, 2018

Click to Buy

WebBuy isn’t just another digital retailing system. It’s a dealer-funded, dealer-centric platform its creators say will solve F&I’s biggest headaches. And it'll do so with the help of RouteOne.

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