
The auto finance industry continued to quell the subprime bubble talk, with finance sources extending credit to five times more superprime car buyers than deep subprime shoppers.
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Tech vendors believe the industry needs to respond to customer dissatisfaction with the F&I process, but not everyone believes moving the process online is the answer.
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This past May, top producers and thought leaders took part in a no-holds-barred debate over how the industry must change to meet the needs and expectations of today’s car buyers.
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This year’s field of F&I Pacesetters consists of operations from California, Illinois, Texas, and Wisconsin. Each boasts active management teams, pay plans that balance performance with customer satisfaction, and multilayered compliance processes.
Read More →Scheduled for Aug. 29-30, Compliance Summit is designed to deliver a crash course in federal regulations and enforcement action to help dealers, agents and industry execs build sustainable sales and F&I processes without sacrificing productivity and profitability.
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This year’s field of F&I Pacesetters includes operations from California, Illinois, Texas and Wisconsin. One of them will be named F&I and Showroom's 2016 F&I Dealer of the Year at Industry Summit 2016.
Read More →A New York dealer is in hot water after hiring an F&I professional four months after he was indicted for defrauding customers at another dealership.
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Retail expert says dealerships are fertile grounds for the morale-killing, business-destroying silo mentality. He offers four recommendations for righting the ship.
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AAA has given F&I managers a $3 billion reason every customer needs to drive off the lot with road hazard protection. Two F&I pros lay out a process for doing just that.
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F&I trainer says it’s time for a break. He explains how stepping outside and taking a breath of fresh air will lead to more product sales than you ever thought possible.
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