Gregory Arroyo
Editorial Director
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Jack Grimley is helping Courtesy Chevrolet recover from one of the worst economic stretches in San Diego history. His secret? Keep it simple.
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Is it time for change? All three keynoters at the magazine’s annual conference said the industry has no choice, and each offered his views on how it can happen.
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'The customer is always right' is a tried-and-true retail philosophy, but the editor questions whether that holds up when it comes to Internet sales.
Read More →It’s clear the company formerly known as GMAC Financial Services is on the rebound, but what about its insurance unit? Well, the editor gets the scoop.
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If you’re curious as to how Riverside Auto Group earned this year’s F&I Dealer of the Year award, the late ‘Papa’ Dagenais’ friends and family will be happy to fill you in.
Read More →The magazine goes one-on-one with the head of Capital One Auto Finance to find out where the company stands and where it hopes to be in the second half.
Read More →‘Be easy to do business with’ isn’t just some trainer-created slogan; it’s what today’s market demands.
Read More →Is Sonic’s no-haggle F&I policy good for the industry? Other dealer groups have tried it, including the Gunn Auto Group in San Antonio. Find out what the editor has to say about Sonic's new pricing strategy.
Read More →Sick of companies, consumer groups and the media profiting from our industry's unsavory past? Maybe it's time you did something about it.
Read More →Sick of companies, consumer groups and the media profiting from our industry’s unsavory past? Maybe it’s time you did something about it.
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