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The 7th annual F&I Conference and Expo took place Sept. 14–15, 2010, at the Paris Las Vegas hotel and casino. The two-day show brought together dealer principals, F&I managers, business managers, trainers, agents and industry executives. The show featured keynote speeches, panel discussions and workshops covering F&I sales technique, deal structuring, compliance, Internet sales, mobile marketing, social media and more.
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More than 90 percent of F&I lawsuits were caused by the same problems, which are repeated again and again in dealerships around the country. Let’s review the seven deadly sins of F&I, as identified by AFIP’s David Robertson.
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