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Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the world of automotive retail and finance.

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Blog Post

Get Out of My Store

Dealers are pushing back against factory-mandated brick-and-mortar renovations that may not be...

Dealers have become increasingly vocal and organized in resistance to expensive and onerous factory-mandated facility upgrades.

Blog Post

The Condemnation Was Swift

Simi Valley (Calif.) Ford faced heavy criticism after a November email promotion promised...

California’s Simi Valley Ford drew international scorn for an email promising ‘smoking hot deals’ in the midst of a deadly and destructive wildfire.

Blog Post

It's Just Time

The editor says goodbye to the magazine that introduced him to the amazing world of F&I and the automotive retail industry at large.

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Red Flags Alert

The editor believes recent regulatory activity should serve as a warning to dealers who haven’t dusted off their Red Flags compliance programs in the years since the rule took effect.

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GAP Suffers Another Setback

The editor reveals the truth behind an NPR report critical of the industry’s efforts to undo the Military Lending Act guidance that put the brakes on GAP sales.

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Car Buyers Need F&I

Current market trends are playing right into the F&I product pitch, but they also reveal trouble ahead for the automotive retail industry at large.

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Game Almost Over

With the CFPB’s controversial guidance officially repealed, the editor delves into what the bureau was really after in its targeting of dealer participation.

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The Repair Is Covered

The Repair Is Covered

The editor opens up about his first service-contract claim, which resulted in a covered and repaired vehicle as well as a few lessons.