Time Is Money
His Madness takes a look at the many reasons customers are left waiting to see the F&I manager after committing to a purchase.
Marv is no industry insider. He’s an actual F&I manager with more than 20 years of experience. Get his from-the-trenches take on the industry every month at fi-magazine.com.
His Madness takes a look at the many reasons customers are left waiting to see the F&I manager after committing to a purchase.
His Madness delves into the nuts and bolts of the F&I manager’s role in Part Two of his two-part series on becoming an F&I manager.
F&I isn't for the faint of heart. His Madness delves into the compliance side of the F&I manager's role in Part One of his two-part series on becoming an F&I manager.
His Madness is tired of all this new-age F&I talk. He calls on F&I managers everywhere to change the conversation by upping their game in three critical areas.
His Madness says being a top F&I professional requires more than just skill and talent — it’s how one rebounds from a bad deal, day or month that separates the best from the rest.
His Madness says the test drive isn’t obsolete. He explains why working a deal without one is a wasted effort for everyone involved.
His Madness has a message for Sonic Automotive about its one-touch experience. He even offers an alternative way to bring together sales and F&I.
His Madness profiles Type-D customers, buyers who show a total lack of interest in you, your sales process and whatever product you present.
His Madness is tired of supposed experts taking aim at the F&I office. He delivers a stern defense of the box and the process that drives it.
His Madness casts doubt on federal regulators’ ability to judge the value of F&I products, but he believes the industry must come together to head off any attempts to do so.
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