500-Car Pileup
Da Man ponders a future where all cars are driverless — and prone to hackers. He calls on automakers to get serious about securing their vehicles.
Jim Ziegler brings you the fearless commentary, actionable insights, and accurate forecasts you need to compete as a dealership owner, GM, or manager.
Da Man ponders a future where all cars are driverless — and prone to hackers. He calls on automakers to get serious about securing their vehicles.
Da Man has a warning for dealerships that play those stair-step incentive games: Don’t get caught in the never-ending cycle of phantom profits.
Da Man offers a checklist of tools and processes every general manager or dealer must have. He also has a message for those who think the road to the sale is dead.
Da Man says he still receives questions about how much ‘leg’ sales needs to leave in a deal for the F&I manager. His answer: Don’t even think about it.
Every great Western had a great villain, but Da Man says not every dealership needs a Lee Van Cleef sitting in the finance office.
The war of words between the CFPB and a Congressional Committee this past March conjures up an old Bob Dylan tune for Da Man, who offers his take on what the bureau is really after.
‘Da Man’ is impressed with all the latest technology entering the F&I office, but he wonders if the push to update the experience could lead to the extinction of the F&I closer.
Da Man has a message for F&I pros who dread their bosses’ return from their 20 Group meeting.
Instead of resorting to name calling, Da Man says dealers and their sales teams could learn a lot from sales event companies.
Da Man doesn’t believe customer satisfaction drives repeat business, but he does believe it drives a dealership’s ability to capture today’s Internet shopper.
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