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On the Point

Jim Ziegler brings you the fearless commentary, actionable insights, and accurate forecasts you need to compete as a dealership owner, GM, or manager.

On the Pointby Jim ZieglerMay 1, 2015

Showroom Showdown

Every great Western had a great villain, but Da Man says not every dealership needs a Lee Van Cleef sitting in the finance office.

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On the Pointby Jim ZieglerApril 3, 2015

A Battle Rages

The war of words between the CFPB and a Congressional Committee this past March conjures up an old Bob Dylan tune for Da Man, who offers his take on what the bureau is really after.

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On the Pointby Jim ZieglerMarch 9, 2015

A Dying Breed

‘Da Man’ is impressed with all the latest technology entering the F&I office, but he wonders if the push to update the experience could lead to the extinction of the F&I closer.

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On the Pointby Jim ZieglerFebruary 6, 2015

Don’t Fear the Money

Da Man has a message for F&I pros who dread their bosses’ return from their 20 Group meeting.

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On the Pointby Jim ZieglerJanuary 21, 2015

Stepping Up Your Game

Instead of resorting to name calling, Da Man says dealers and their sales teams could learn a lot from sales event companies.

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On the Pointby Jim ZieglerDecember 17, 2014

Haters Will Hate

Da Man doesn’t believe customer satisfaction drives repeat business, but he does believe it drives a dealership’s ability to capture today’s Internet shopper.

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