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On the Point

Jim Ziegler brings you the fearless commentary, actionable insights, and accurate forecasts you need to compete as a dealership owner, GM, or manager.

On the Pointby Jim ZieglerNovember 7, 2014

Achieving the Big Numbers

Da Man says there are four ways to increase profit by $100,000 a month overnight, but each one requires two critical elements to make it happen.

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On the Pointby Jim ZieglerSeptember 15, 2014

A Bustle in Your Hedgerow

Da Man lists a few of the hits on the FTC’s latest album, ‘Deceptive Dealer Advertising.’

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On the Pointby Jim ZieglerAugust 13, 2014

Defensive Posture

There are many reasons customers say they need to think about a purchase decision. Da Man says the key is not to treat that response as the customer’s true objection.

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On the Pointby Jim ZieglerJuly 14, 2014

It’s the Relationship, Stupid

New data on what consumers want has Da Man up in arms. Not only does he doubt the source of the data, he believes it’s another example of why dealers need to take back their markets.

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On the Pointby Jim ZieglerJune 2, 2014

Are We Not Men?

Da Man is reminded of a New Wave band from the 1980s after watching the industry’s newest crop of F&I talent deliver lifeless F&I presentations.

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On the Pointby Jim ZieglerApril 4, 2014

Show Me the ‘Ups’

After taking a call from an angry dealer, ‘Da Man’ issues another warning to sites that claim to sell customer impressions. He says its time these companies start delivering the ‘ups’ dealers are paying for.

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