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NewsDecember 4, 2012

Leasing, Below-Prime Originations Grow in Q3, Experian Automotive Reports

Auto loans made to below-prime car buyers grew 13.6 percent in the third quarter, Experian Automotive reported today. Leasing also grew, which the firm says is another sign of a recovering auto finance market.

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NewsDecember 4, 2012

TransUnion: 60-Day Delinquency Rate Inches Up, Remains at Near Historic Lows

The credit reporting agency attributes the rise in the auto loan 60-day delinquency rate to seasonal patterns, says the rate is still down 56 percent from a recession high of 0.86 percent.

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NewsNovember 29, 2012

[Video] Tip of the Week: Sales Meetings Done Right

United Car Care's John Vecchioni says it’s OK for F&I managers to use sales meetings to update the sales team on outstanding deals, but the F&I Professor says it’s even better if the F&I manager can share a closing experience to help those struggling sales consultants.

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NewsNovember 15, 2012

[Video] Tip of the Week: Handling Objections

John Vecchioni, the F&I Professor, reveals the best objection-handling technique he’s ever come across. United Car Care’s national trainer also explains the “Pirates Method” of objection handling.

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ArticlesNovember 14, 2012

The Good Humor Gal

Dina Wilson is this year’s F&Idol winner, and she says her ability to joke around with customers is the secret to her prize-winning video — and her most powerful sales tool.

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Articlesby Gregory ArroyoNovember 14, 2012

Industry Summit: Recovery Opening Doors

Panelists serving on this year’s Executive Panel said the industry’s drive toward recovery is revealing new opportunities for dealers, agents and product providers.

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ArticlesNovember 14, 2012

People, Process, Profit

Attendees of the magazine’s annual conference gathered to hear how six top trainers view the road ahead for the F&I industry. What they heard was a familiar rallying cry.

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NewsNovember 13, 2012

[Video] Tip of the Week: New Props That Sell

What do an aluminum water bottle and a cell phone casing have in common? They can both be used to sell dent-and-ding as well as a service contract. United Development Systems’ Gerry Gould explains in F&I's Tip of the Week.

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NewsNovember 8, 2012

[Video] Tip of the Week: Presenting the Menu

There are two things every finance manager must determine when working with a customer. United Car Care’s John Vecchioni explains how those two things will shape how the menu is presented in F&I’s Tip of the Week.

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NewsNovember 1, 2012

Ally Financial Repays TLGP $2.9 Billion

The former captive has repaid $2.9 billion in debt issued under the FDIC’s Temporary Liquidity Program. Officials said the company expects full repayment in December 2012.

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