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NewsJanuary 3, 2013

[Video] Tip of the Week: Presenting the Value

The national average for service-contract penetration stands between 30 and 40 percent, which means about 65 percent of customers are denying the product. So, who’s making the right decision? United Car Care’s John Vecchioni weighs in.

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NewsDecember 27, 2012

Franchised Dealers to Grab Larger Share of Used Sales in 2013, CNW Predicts

Franchised dealers could grab as much as 40 percent of the used-car market in 2013. The segment was on pace in December to sell 15 million units for the year.

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NewsDecember 27, 2012

December Sales Could Top 1.37 Million Units, TrueCar Reports

TrueCar says the industry is on pace to sell more than 1.37 million units this month, which would put the SAAR at 15.6 million units.

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NewsDecember 27, 2012

Possible Suitors for Reynolds Emerge, Report Says

Reuters reported on Dec. 24 that the Carlyle Group and KKR & Co. LP have emerged as the lead bidders for Reynolds and Reynolds Co. The deal could be worth $5 billion.

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NewsDecember 27, 2012

Industry Could Retail 16 Million Units in 2013, CNW Says

CNW Research believes the industry could return to the 16 million-unit level next year. What happens in Washington, D.C., will determine whether that prediction is realized.

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NewsDecember 27, 2012

Marc Heitz Won’t Conform, Sells Dealership

Marc Heitz, who refused to comply with General Motors’ Essential Brand Elements initiative, sold his Pro Bass Shops-styled Chevrolet store on Dec. 19.

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NewsDecember 20, 2012

[Video] Tip of the Week: Building a Credit App Business

Tired of getting incomplete credit applications from sales? The F&I Professor, John Vecchioni, offers a great fix in F&I’s Tip of the Week.

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NewsDecember 11, 2012

[Video] Tip of the Week: When's the Right Time to Present the Menu?

Do you build rapport before presenting the menu? Or do you get right to business the moment the customer enters your office? United Development Systems' Gerry Gould offers his take in F&I’s Tip of the Week.

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NewsDecember 6, 2012

[Video] Tip of the Week: Selling Interior/Exterior Protection

Did your customer clean the inside and outside of the vehicle they’re trading in? If so, then you have the perfect entry point to sell interior and exterior protection. United Car Care’s John Vecchioni explains in F&I’s Tip of the Week.

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NewsDecember 6, 2012

97 Percent of Suzuki Dealers Accept Settlement Terms

American Suzuki Motor Corp. announced this week that 213 of its 219 U.S. dealers have accepted its terms to halt new-car sales in the U.S. market.

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