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Compliance

ArticlesOctober 8, 2014

4 Steps to CFPB Compliance

Compliance pros lay out a plan for keeping regulators at bay. If followed, the four-step plan may also help with a dealership’s customer-retention efforts.

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Newsby Gregory ArroyoOctober 7, 2014

Minnesota AG Sues EFG Over Service-Contract Refunds

Attorney General Lori Swanson is suing EFG Companies for deceptive practices because it failed to deliver on its promise of full refunds for VSCs canceled within 30 days. The company’s CEO tells F&I and Showroom his company will be exonerated once all the facts are presented.

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NewsOctober 7, 2014

5 Serra Nissan Employees Arrested

The indictment of the five dealership employees follows federal charges levied against two other Serra Nissan sales managers earlier this year. They are facing federal charges related to a scheme to fraudulently boost loan approvals and car sales.

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Newsby Gregory ArroyoOctober 2, 2014

Chrysler Capital, Santander Lower Cap on Dealer Participation

The moves come just weeks after the CFPB proposed to oversee larger nonbank auto finance sources for the first time at the federal level.

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NewsOctober 2, 2014

Former Dealership Employee to Serve 15 Months for Embezzlement

The former office manager of DeLaBruere's Auto Sales in Vermont will be serving 15 months in prison and paying more than $368,000 in restitution for stealing cash from the dealership and writing fake checks to cover it up.

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Newsby Brittany-Marie SwansonSeptember 30, 2014

Protestors Gather at Calif. CarMax Location Over Recalled Vehicle Sales

Protestors flocked to a Roseville, Calif., CarMax store today to protest the sale of recalled vehicles and to call on the FTC to investigate the used-vehicle retailer.

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NewsSeptember 30, 2014

CNW Sees 4% Sales Increase in September

The market research firm’s prediction is based on skyrocketing subprime approvals and an active Hispanic consumer market, which, for the first time, could outpace African-Americans in new-vehicle purchases.

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NewsSeptember 30, 2014

Conn. Dealer Charged in Service Contract Scam

A used-car dealer is accused of pocketing more than $13,000 in vehicle service-contract sales, leaving customers without the protections they though they purchased.

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NewsSeptember 25, 2014

NADA Responds to Op-Ed Critical of Dealer Franchise Laws

The NADA’s Peter Welch responded to an op-ed piece published in The New York Times that was critical of dealer franchise laws, saying such protections ‘level the playing field between dealers and manufacturers.’

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NewsSeptember 25, 2014

Former Dealer Pleads Guilty to Charges of Deceptive Practices

The owner and operator of Excel Auto Group and B and B Motors pleaded guilty last week to charges that he sold cars with false odometer readings.

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