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Reports and accounts at variance show auto dealers’ trust profiles have risen in many consumers’ minds but that there remains a need for greater transparency by some.
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General Motors has asked its dealers to help prevent customers from quickly flipping high-demand vehicles and adding high markups.
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There are at least three reasons you need data when confronted with allegations of disparate impact.
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Moss Bros. Auto Group has agreed to a $2.5 million class-action settlement in a case involving ringless voicemails.
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Compliant Summit was created to benefit the entire dealership, with specialty educational tracks dedicated to sales managers, F&I managers and compliance officers.
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Join Automotive Compliance Education, Aug. 7–9, for an agenda dedicated to increasing sales, F&I and efficiencies within the dealership, with an eye towards doing things compliantly.
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NHTSA has announced occupant protection safety standards for vehicles with automated driving systems, covering everything from seatbelt reminders to advanced airbags.
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If a dealer can provide their paper trail to a regulator or jury, it should demonstrate that the consumer indeed made informed decisions throughout the process and there was no deception intended.
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LMP Automotive Holdings Inc. sues dealership owners in New York and Texas for a combined $3 million in deposits it made to acquire their stores.
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U.S. auto safety regulators investigate whether a New York Ford dealership delivered a new vehicle with an outstanding safety recall.
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State dealer associations in some states have proposed new language in franchise laws to address new concepts in the industry such as over-the-air service updates and vehicle reservations.
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