
NADA and the Miracle on 34th Street
Automotive dealers should follow the National Automobile Dealers Association's consumer-friendly guidelines in order to minimize their legal risks.
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Automotive dealers should follow the National Automobile Dealers Association's consumer-friendly guidelines in order to minimize their legal risks.
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To avoid being a target for government investigation or a private lawsuit, a savvy dealer should avail himself of all compliance safeguards and avoid the potholes.
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Communicating your dealership's policies and procedures in clear, plain language improves the chances of them being followed.
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Conducting business ethically and honestly must be embraced by every employee for a compliance policy to be effective. When deviations occur, clear consequences should be upheld.
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Although the feds are still determining how to enforce the FACT Act, it will certainly affect all businesses that deal with consumer credit information, including auto dealerships.
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The media, attorneys and consumer advocates are waging war on finance reserve. Arm your dealership to weather the battle unscathed.
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Taping F&I managers in action has helped dealers bring in hundreds of dollars more per car -- and saved them tens of thousands in legal fees.
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