
Fixed-Ops Automation Can Help Dealerships Stand Out
Technology turns everyday service repairs into lasting customer loyalty and dealer profitability.
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Technology turns everyday service repairs into lasting customer loyalty and dealer profitability.
Read More →Black Book has added Christopher Gluth as account manager of national accounts for its Activator Division.
Read More →CDK Global’s Audience Management solution offers a personalized online shopping experience for each car buyer by tracking their behavior on and off dealership sites.
Read More →Ford and Lincoln service centers are putting tablets in the hands of advisors in dealership service lanes as part of two new phases of the SMART Technology program that launched in early 2014.
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A Massachusetts dealership’s Yelp and Google pages have been flooded with negative reviews after a video of its employees harassing a pizza delivery man went viral this week.
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Larry Dorfman founded APCO/EasyCare on the premise that car buyers are his true customers. Now he and his team are riding shotgun on Sonic Automotive’s drive toward a new customer experience.
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It was a tale of two departments at Industry Summit, where dealers, technology execs and F&I trainers discussed the progress made by sales and F&I teams to convert and finance Internet shoppers.
Read More →Pearl Technology’s hang tags sync with the dealer’s Internet pricing feeds and update the physical vehicle pricing. Features also include pre-scheduled and real-time floorplan checks, battery monitoring, and engine auto-start from a smartphone or central portal.
Read More →Momentum CRM has integrated with AutoAlert Inc., a data mining, lead generation and sales opportunity provider.
Read More →Rev/Mate will be rolled out in Auto/Mate’s Automotive Productivity Management Suite Fixed Ops/Mate module in 2015. The solution is designed to help service departments maximize customer pay revenue while creating a quality customer experience.
Read More →Despite predicting that new-vehicle sales will rise above 2014 levels, the vehicle information site believes 2015 will be the slowest year for sales growth since 2009.
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