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News•January 18, 2011

MPi Videos Educate Customers on Service Repairs

Mobile Productivity Inc., a provider of service department solutions, has launched MPi Recommendation Videos, which can be used to educate customers on service repairs.

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News•January 14, 2011

California Bankers Association Endorses VINtek’s ELT Solutions

VINtek, a provider of automotive collateral management, electronic lien and title and direct auto finance solutions, has been named the exclusive endorsed ELT provider of the California Bankers Association (CBA).

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News•January 11, 2011

Mercedes-Benz Financial Completes First Phase of eStrategy Initiative

Mercedes-Benz Financial Services is nearing completion of the first stage of its "eStrategy" initiative, as company officials said they expect the percentage of dealers eligible to integrate a full electronic contract data validation system into their dealer management system (DMS) to reach 100 percent in the first quarter of 2011.

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Articles•Cover Story•January 1, 2011

Your Online Reputation

Word of mouth has always been the dealer’s best marketing tool, but the Internet age has changed the rules. Find out what dealers are doing to regain control of their reputations.

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News•December 21, 2010

DealerTrack Adds Compliance Tool for Risk-Based Pricing Rule

DealerTrack Inc., a subsidiary of DealerTrack Holdings Inc., has added functionality to its DealerTrack Performance Suite that will enable dealers to comply with the Federal Trade Commission’s new Risk-based Pricing Rule, which goes into effect on Jan. 1, 2011.

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News•December 20, 2010

Market Share and Margins Up, Says New Study

The latest study conducted by AutoUSA reveals that 94.2 percent of dealers increased market share in 2010, and more than 70 percent reported an increase in new-car margins.

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News•December 16, 2010

EasyCare Acquires CoVideo, Offers Dealers Video E-mail Tool

EasyCare recently acquired CoVideo, a technology company that offers a proprietary format for streaming video e-mail. Dealers will be able to use video e-mail to facilitate personalized, effective communications with current and prospective customers.

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News•December 13, 2010

CAR-Research XRM Adds Service Manager to CRM

CAR-Research XRM, a CRM solution provider, has added the Service Drive Control Manager module to its CRM. The new module helps technicians identify maintenance and repair work that needs to be performed.

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News•December 7, 2010

Resource Automotive’s TWGConnect Drives Dealer Profits

Resource Automotive Inc., a training, consulting and financial services provider and a unit of The Warranty Group Inc., announced that TWGConnect, its proprietary online warranty management system, is now a key component of its strategy to increase dealership profitability through the use of technology.

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Articles•December 1, 2010

Four-Step Strategy for Social Media Success

Midlands Honda in Columbia, S.C., is proof that social media can improve a dealership’s bottom line by generating ROI and creating loyal customers.

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