
Building Team Resilience
In this video, Josh Krach guides you on how to build a resilient dealership team in 2026.
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In this video, Josh Krach guides you on how to build a resilient dealership team in 2026.
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Their most recent CRM innovation goes by the name CarDog, and is a first-of-its-kind program designed to cater to the needs of the smaller, independent dealers.
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To design and develop new technological innovations, automakers need software engineers. So how do OEMs successfully compete for this in-demand talent against competitors that are also investing in smart technology?
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Cyberattacks are happening fairly frequently, and dealerships are prime targets because they have exactly what cybercriminals are looking for, and because their IT systems and policies may not be a top priority. Take the necessary steps to protect your customer data, your bank accounts, and your reputation.
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Messaging apps, AI, and self-service customer support options such as adaptive FAQ’s with interactive guides have allowed retailers to scale down contact centers to rely more on chatbot technology and give customers the quick and reliable answers they need.
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Most of a dealership's marketing strategy is geared toward driving business to the website. But as an industry, we’ve forgotten one of the most basic principles of marketing which is creating unnecessary headwind in traffic flow to the URL destination.
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Manheim and vAuto continue to create new connections across their digital platforms, helping dealers reduce depreciation risk and drive greater inventory profitability.
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GWC partners with Darwin to provide a full suite of dgital retailing options to dealers.
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The partnership will make PassTime an integral piece of Fuel Capital Group’s funding program to consumers with less than perfect credit, and will help provide access to financing that may otherwise not be available to consumers wishing to purchase or lease a motorcycle.
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Communication is a key factor in building trust between dealers and consumers. Incorporating texting into your communication strategy will quickly offer your dealership a competitive advantage by meeting and exceeding customers’ needs.
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Contactless transactions are, at least for the near future, priority one in the transactions playbook for dealers, and F&I must play a leading role in helping educate people online during every phase of the sale.
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