
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →Zoom allows F&I managers to start a contract from the main page and then gives them the ability to adjust rates and work with a customer’s financing options. It also allows the F&I manager to compare up to 3 different plans or programs they can then show the customer in a ‘Good, Better, Best’ format.
Read More →According to the American Bankers Association, indirect auto loan delinquencies were one of the categories to show a decrease, while delinquencies in the direct auto loan space showed an increase.
Read More →The deal — which was first announced this past April — adds Kuni Automotive’s West Coast dealerships in Washington, Oregon, California, Colorado and Kansas to Holman Automotive’s existing East Coast operations in New Jersey, Florida and Pennsylvania.
Read More →Organizers of Compliance Summit have announced that attendees will have the opportunity to earn Certified Automotive Compliance Specialist status at the Las Vegas event, which will be held Aug. 29–30, 2016, at Paris Las Vegas as part of the annual Industry Summit.
Read More →As digital retailing becomes more and more prolific, Kelley Blue Book Analyst Alec Gutierrez suspects that profits will continue shifting away from the sale of the car and into the F&I office.
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LoJack launched a campaign this month to educate and alert vehicle owners about the sophisticated techniques employed by today's 'connected vehicle thief.' The information shared can be used by F&I managers to educate consumers about the need for vehicle-recovery systems.
Read More →The magazine’s compliance guru has a few words for dealerships that have desk and sales managers computing and quoting payments.
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Greg Miller is back, more than a year after shocking the automotive world when he stepped down as CEO of the Larry H. Miller Group. And as he’s known to do, he’s doing things his way.
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In its recent Supervisory Highlights report, the CFPB accused ‘one or more’ auto finance sources of being deceptive in their advertisements of GAP and in the way they disclose payment deferral terms.
Read More →Organizers of Compliance Summit announced that registration for the Las Vegas event is now open. This two-day event, part of the annual Industry Summit, is scheduled for Aug. 29-30 at Paris Las Vegas.
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