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Identify areas of concern and opportunities for training by updating, installing and enforcing a compliance checklist that requires specific actions for sales, F&I and accounting.
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Automotive dealers should follow the National Automobile Dealers Association's consumer-friendly guidelines in order to minimize their legal risks.
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Get caught up on the most pressing legal and regulatory matters facing dealers and F&I professionals, including data security, shotgun purchases, and inconsistent payment quotes.
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Citing the issue is a strategy borrowed from the legal field itself.
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Civil penalties for noncompliance with federal auto retail and finance rules and regulations can add up quickly. Use this checklist to cover your bases.
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A dealer goodwill tale is a cautionary tale worth paying attention to.
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President Trump - entropist and corporate disruptor in consumer law
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Refine and enforce your dealership’s FTC-mandated ID theft-prevention program to ensure no transaction goes awry.
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Be careful what you ask for … or what you get! Here are three critical components to review with your next compliance partner.
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