Dealership employees who attend ADP classes can now train over the Internet using the company’s Virtual Classroom, developed by ADP’s Dealer Services Group.

Virtual Classroom simulates the traditional classroom environment but eliminates the travel and expenses associated with training at a designated location. By training in-store, sales, parts, service and F&I personnel can train part time and work part time, continuing to help customers and generate revenue across departments.

"Virtual Classroom is more cost effective for the dealer because it keeps employees in the dealership and working at least a half day," said Becky Hubble, director of training services.

ADP will deliver its Virtual Classroom through collaboration solution software from Elluminate, a provider of e-learning solutions for real-time organizations. This Internet-based learning mimics the experience trainees receive in a traditional classroom setting.

Students from multiple dealerships can access the courses with an IP address. The class begins with slides and demonstrations and the instructor can monitor each participant individually or simultaneously.

When additional assistance is needed, students can enter "break-out" rooms and work individually with an instructor, who can review practice labs and address questions. Students may also choose to share their work and engage in discussions with fellow trainees.