ADP Dealer Services Teams With Cisco Systems to Provide Security Network Services
The Dealer Services Group of Automatic Data Processing, Inc. announced Apr. 23 the signing of a marketing alliance
agreement to expand its relationship with Cisco Systems, Inc. Under
the agreement, ADP says it will expand its networking programs to design,
install and support a range of Cisco supplied productivity and
security solutions designed for the needs of car and truck
dealers.
ADP says it is currently the largest supplier of Cisco products to
automobile retailers with over 5,000 networks implemented within the
North American automotive & heavy truck retail communities.
According to the companies, under terms of this agreement ADP and Cisco will jointly develop a
series of programs that include business development, application
service provider (ASP) offerings, professional services and
customer support initiatives. These solutions will expand
ADP's network solutions set by providing jointly developed
hosting facilities, remote network management services,
onsite network infrastructure and automotive specific OEM connectivity
solutions. The network infrastructure will include selections of the
following Cisco technologies: Firewall and VPN products, Access
Routers, Switches, Aironet Wireless LAN products, IP Telephony
Integrated Communications and Unified Messaging Platforms, and other
Cisco products and services that the company says will further enhance ADP's system design,
installation, configuration and management capabilities.
"We are extremely pleased to sign this agreement that builds upon
the successful relationship with Cisco Systems. ADP is a single source
provider to the automotive retail marketplace that can maintain the
integrity of every single aspect of our customer's network. With
Cisco, we've partnered with a network and technology provider that
allows ADP to give dealerships the reliable and comprehensive system
our customers need to grow their revenue and profits," states Mike
Martone, president of ADP Dealer Services.
In 1997, ADP says it began a relationship with Cisco that helped the
company migrate from a legacy system to a Cisco solution that enhanced its network offerings. ADP claims to have skilled networking
professionals dedicated to integrating Cisco powered networks.With the combination of Cisco tools combined with
ADP's network support staff, ADP says it provides the most comprehensive
networking solution in the industry.
"We have been providing network support products to ADP Dealer
Services for over four years, so we are delighted that they have
selected Cisco to be the primary provider of their network hardware
solutions. We look forward to working closely with ADP to provide the
tools to support their goal of delivering leading technology solutions
to their customers," says Ron Willis, vice president of worldwide
commercial marketing for Cisco Systems.
ADP also says it provides an unmatched level of service in support of
their customer's networks. In addition to the
24-hour call service centers located throughout Canada and the United
States, ADP works with Cisco to certify the automotive
technology solutions that work the first time in the retailer's
network. ADP says it provides a test and duplication mechanism in which
technical troubleshooting is accomplished without having to work on
the actual customer network.
"The world-class combination of ADP know-how and Cisco products is
unmatched in the automotive industry. Our combined breadth of
technical expertise offers the best possible solution. With our
ability to duplicate network systems, we can work on improvements and
problem solving without having to work on the customer system. This
means we can bring solutions without any inconvenience to the dealer,"
states Joe Bihner, ADP Dealer Services vice president of network
solutions.
"It is our goal to provide the best solutions to the marketplace
that involve products, service and support. With the agreement with
Cisco, we are providing unmatched value for our customer's network
systems," adds Martone.
About ADP Dealer Services
ADP Dealer Services provides integrated computing solutions to
more than 16,000 automotive and truck dealers throughout the United
States, Canada and Europe. More information on
ADP Dealer Services is available via the Internet at
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