ADP Extends Alliance with Credit Online
Credit Online, Inc., announced October 11th that the Dealer Services Group of Automatic Data Processing, Inc. has extended its joint technology and marketing agreement for five additional years. Credit Online's CreditConnection technology is integrated with ADP's Elite Dealer Management System, which provides a broad spectrum of solutions for various processes involved in the operation and management of vehicle dealerships.
"For years ADP's dealers and their lender partners have been benefiting from this integrated end-to-end financing solution. ADP's integration with CreditConnection has helped to improve our dealers, processes and profitability," said Mike Martone, president of ADP Dealer Services. "We expect our continuing partnership, which has been in place since 1997, to provide crucial support in our commitment to bring the brightest and best new technologies to our dealers."
Howard Tischler, president and chief executive officer of Credit Online said, "we are delighted that ADP has extended its relationship with Credit Online. Their commitment, along with that of the other top DMS providers and dozens of major lenders, has made CreditConnection the industry standard for electronic connectivity in the dealership finance area."
More F&I

Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →
Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →
Own Your Outcome: F&I in the Digital Customer Journey
Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.
Read More →
Tariffs Could Raise Insurance Premiums
As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.
Read More →
Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →