American Financial Receives Multiple Dealers’ Choice Awards
American Financial & Automotive Services earned awards in five categories in the 2017 Dealers’ Choice Awards.
THE WOODLANDS, Texas — American Financial & Automotive Services Inc. was voted among the leading industry providers in the 2017 Dealers’ Choice Awards. The F&I dealership development company received honors under five different categories by their dealer partners, as well as Auto Dealer Today and F&I and Showroom readers. This is an increase from the two awards they received in 2016.
F&I Training: Diamond award (Platinum in 2016)
Compliance Training: Diamond award (Diamond in 2016)
Sales Training: Diamond award
Internet Training: Platinum award
Special Finance Training: Gold award
“Our dedicated team continues to raise industry standards. Dealership development is evolving with today’s technology and customer, but our mission remains the same: Put our client’s needs first and exceed their expectations. American Financial is thankful for these top recognitions,” said Arden Hetland, president of American Financial.
American Financial has developed a comprehensive portfolio of offerings that include customized in-dealership development, the Automotive Training Academy (ATA), F&I University (FIU), Compliance Programs, and the MasterTech F&I product suite. FIU has also partnered with Automotive Compliance Education (ACE) to include ACE certification with their F&I curriculum, and American Financial has created the web-based Compliance Management Program and Compliance Officer Certification course to help navigate dealerships through industry regulations and policies.
More F&I
Managing Expectations
Learn how proactive communication, setting clear expectations, and providing solutions when plans change can strengthen customer trust and improve the overall service experience.
Read More →
The F&I Manager's Report Card
The best managers take the time and attention to measure the behaviors behind the numbers.
Read More →
AI: Facilitator, Not Fixer, in F&I
The dealerships that thrive in the years ahead will be those that embrace technology while continuing to invest in the people who make customer interactions count.
Read More →
Modern Technology Objection Handling
In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.
Read More →
Consistency at Scale: Driving F&I Performance
With 75 rooftops across the Sunshine State, Morgan Auto Group has proven to Floridians that it knows a thing or two about driving performance in a competitive market. But it didn’t start at the top.
Read More →
Gitty Up on GAP
The foundational finance-and-insurance product hasn’t kept up with the latest conditions for auto dealers. Is the time ripe?
Read More →
How AI-Powered Coaching Is Transforming F&I Performance
See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Read More →
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →