MENU
SEARCH
A discrimination lawsuit filed against General Motors Acceptance Corp. (GMAC) by black customers claiming that they were charged higher interest rates on car loans than whites was stripped of its class-action status July 22, according to the Associated Press.
The 6th U.S. Circuit Court of Appeals, based in Cincinnati, agreed with GMAC that claims for monetary damages involve "highly individualized
determinations that are not appropriate" for class-action status, according to an AP report.
The original lawsuit was filed in 1998 by Addie D. Coleman, a black woman upset over the financing agreement she received at a Nashville
dealership.
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →
Helping F&I customers understand complementary offerings is likely to lead to more sales, based on the success of a high-performing practitioner of the philosophy.
Read More →
Ethical F&I Manager's Conference will take place at The Cosmopolitan Las Vegas on April 13–15, 2026.
Read More →
EFI 2026 will take place April 13–15 at The Cosmopolitan Las Vegas.
Read More →
In this video, Reese Dailey explains how effective follow-up drives better results across the dealership, including increased sales, higher F&I penetration, and stronger customer retention.
Read More →
‘So You Think You Can Do F&I’ is a live role-play contest taking place at the 2026 Ethical F&I Managers Conference.
Read More →
It may be human nature to back off when a customer seems to say no to a product or service. But experts say F&I managers should operate as though the answer will be the opposite.
Read More →
Deal volume ebbed and flowed throughout 2025, but product performance remained steady, according to automotive technology and data intelligence solutions provider StoneEagle.
Read More →
A new top 10 list ranks the least expensive for average full insurance coverage on a clean driving record and high driver credit scores.
Read More →
Try following these 20 steps to greater success in the dealer F&I office this year.
Read More →
