Asbury Automotive Names Charles Robinson VP of F&I
NEW YORK -- Charles Robinson has joined Asbury Automotive Group Inc. as vice president of finance and insurance. Robinson will replace Thomas McCollum, who recently left this position to become chief executive officer and president of Asbury's McDavid Auto Group, based in Irving, Texas.
NEW YORK -- Charles Robinson has joined Asbury Automotive Group Inc. as vice president of finance and insurance. Robinson will replace Thomas McCollum, who recently left this position to become chief executive officer and president of Asbury's McDavid Auto Group, based in Irving, Texas.
Before joining Asbury, Robinson spent 24 years with AON, where he most recently served as president and chief executive officer of AON's Resource Dealer Group. Resource Dealer Group distributes insurance products to the retail auto industry. At Resource Dealer Group, Robinson managed the national field force, maintained and strengthened client relationships through enhanced same-store profitability, and managed key vendor relationships. Prior to working for AON, Robinson was the general manager for two different dealerships.
Asbury Automotive, headquartered in New York City, is one of the largest auto retailers in the United States.
More F&I
AI: Facilitator, Not Fixer, in F&I
The dealerships that thrive in the years ahead will be those that embrace technology while continuing to invest in the people who make customer interactions count.
Read More →
Modern Technology Objection Handling
In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.
Read More →
Consistency at Scale: Driving F&I Performance
With 75 rooftops across the Sunshine State, Morgan Auto Group has proven to Floridians that it knows a thing or two about driving performance in a competitive market. But it didn’t start at the top.
Read More →
Gitty Up on GAP
The foundational finance-and-insurance product hasn’t kept up with the latest conditions for auto dealers. Is the time ripe?
Read More →
How AI-Powered Coaching Is Transforming F&I Performance
See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Read More →
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →