Auto Dealership Groups Beat Analysts' Expectations
Auto dealership companies posted better-than-expected third-quarter earnings, countering heavy price competition with cost controls and growth in side businesses like parts, service, and F&I, according to the Wall Street Journal.
Despite a wave of hot new models such as Ford Motor Co.'s 2003 F-150 pickup trucks, deep discounts and other incentives this year have
pressured auto dealers' profitability in new car sales, the Journal said. The aggressive pricing on new cars additionally has diverted bargain-hunting shoppers' attention from used cars, which typically carry higher margins, according to the Journal.
But the costs of discounts and incentives on new cars have been born mainly by the Big Three Auto manufacturers, not the dealers, Mike Jackson,
chairman and chief executive of AutoNation Inc., told analysts in a Oct. 30 conference call.
That has helped keep profits intact and at the
same time has "kept the marketplace at very strong volume levels," Jackson said.
The trend also benefited competitors Asbury Automotive Group Inc. and Group 1 Automotive Inc., the Journal reported.
Results at all three companies topped analysts' expectations, driving their shares higher, according to the Journal.
More F&I

How AI-Powered Coaching Is Transforming F&I Performance
See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Read More →
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →
Dealer Lender Preferences Revealed
When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.
Read More →
Leading with Purpose
In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.
Read More →
Integrating Nontraditional F&I Products
The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.
Read More →
Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →