Benchmark Consulting Launches 9th Auto Finance Benchmark Program
ATLANTA -- Benchmark Consulting International, a management consulting firm to the financial services industry, has launched its industry-wide Auto Finance Benchmark Program.
ATLANTA -- Benchmark Consulting International, a management consulting firm to the financial services industry, has launched its industry-wide Auto Finance Benchmark Program.
The 2005 program will examine data from industry leaders in auto finance, looking specifically at the following core processes of auto financing:
Dealer relations
Application processing
Buying
Review
Booking & Funding
Collateral management
Customer service
End-of-term processing
Collections & Recovery
Benchmark Consulting enhanced this year’s program to include analysis of the most current issues facing auto financing sources today, including e-contracting, document management, organizational structure, vendor management, risk management, subprime alliances and outsourced operations.
For more information on participation in the 2005 Auto Finance Benchmark program, contact Marguerite Watanabe at m-watanabe@benchmarkinternational.com.
More F&I

Integrating Nontraditional F&I Products
The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.
Read More →
Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →
Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →
Own Your Outcome: F&I in the Digital Customer Journey
Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.
Read More →
Tariffs Could Raise Insurance Premiums
As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.
Read More →
Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →