Cars.com to Host Webinar for Internet Sales Managers
Cars.com will host a Webinar focused on helping Internet sales managers drive more business for their stores and be more successful in their careers. The free, hour-long event, "The ISM Survival Guide," begins at noon EDT this Friday, July 11.
CHICAGO – Cars.com will host a Webinar focused on helping Internet sales managers drive more business for their stores and be more successful in their careers. The free, hour-long event, "The ISM Survival Guide," begins at noon EDT this Friday, July 11. The workshop, designed for new and veteran ISMs, is part of Cars.com’s monthly DealerADvantage Live Webinar series.
"ISMs face increasing pressure to generate traffic and to close more deals, particularly given today's changing economic climate," said Kathy Kimmel, Cars.com manager of automotive consulting and dealer training. "We'll examine the Internet tools and tactics they can leverage through their online programs to connect with in-market shoppers and produce results."
The Webinar will be led by Kimmel, an automotive retail and consulting veteran with more than 15 years industry experience. Joining Kimmel for the workshop will be Ed Goldstein, Internet sales manager for Wigder Chevrolet, Livingston, N.J.; Internet sales expert Cory L. Mosley, of Mosley Automotive Group; and D. Rawls, director of Internet sales and marketing, Saturn-Hummer of Union City, Union City, Ga. Kimmel and the panel will share their perspective on how ISMs can:
• Put email templates and phone scripts into action to boost performance
• Manage time to help them get more out of their day
• Implement new practices and refine existing sales processes to close more deals
• Set realistic goals and manage internal expectations
• Drive results that get them noticed
Dealers interested in attending or learning more about this month's DealerADvantage Live Webinar may visit Cars.com’s DealerCenter, where they can register to attend the event and view archived recordings of past events. Thousands of franchise and independent dealers have attended DealerADvantage Live since Cars.com launched the Webinar series in 2006. Dealers do not have to be Cars.com customers to join the Webinar, but they must download free WebEx software to participate.
More F&I

Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →
Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →
Own Your Outcome: F&I in the Digital Customer Journey
Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.
Read More →
Tariffs Could Raise Insurance Premiums
As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.
Read More →
Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →