LAKE
SUCCESS, N.Y. — Software provider DealerTrack Inc. today announced
the addition of “ID Alerts,” a free enhancement to its credit application
network that will help dealers reduce the risk of identity theft and fraud by
flagging abnormal patterns in credit applications.
The new “ID Alerts” complement DealerTrack’s identity
verification solution, which has been used more than 10 million times by
dealers, to check customers’ identities, since its introduction in 2006.
“With ID Alerts, dealers submitting credit
applications on DealerTrack will have an additional safeguard to help detect
unusual credit application behavior that could be indicative of internal or
external fraud,” said Raj Sundaram, senior vice president, solution and
services group at DealerTrack. “This new functionality will help dealers reduce
their risk of selling cars to identity thieves, which can be extremely costly,
and should play an important role in their Red Flags identity theft prevention
programs.”
With each submission of a credit application
through the DealerTrack network, ID Alerts will automatically compare the new
data with that on all other applications submitted by the same dealer over the
prior 60 days. An ID alert may be triggered by any of several possible
anomalies in the customer’s credit application data.
If any alerts are triggered, the dealer will
have an opportunity to identify and resolve any issues before actually
submitting the credit application to a lender. Users will be able to see which
criteria triggered the alert and which prior applications were involved,
enabling them to follow up and clear the alert. Dealers can also receive a
daily summary of ID alerts via e-mail and download reports of alerts from
previous periods.
For dealers who subscribe to the DealerTrack
Compliance Solution, the ID Alerts functionality will be fully integrated. Any
ID alerts will be automatically attached to the deal’s electronic deal jacket
with full audit trail and documentation.
“This innovative new feature, a first in the
industry, is another illustration of DealerTrack’s commitment to providing a
complete and seamless solution that helps protect dealers and supports their
compliance with the federal and state regulations affecting their business,”
Sundaram said.