CHICAGO—F&I Administration Solutions LLC, a provider of F&I product administration software, has added Norman & Co. Inc. to its SCS Auto platform.

Norman & Co. Inc. is a Florida-based provider of GAP and other products, all of which are sold under the “Classic” brand. The SCS Auto platform will be used for the administration of all of Classic’s products.

“F&I Admin’s SCS Auto GAP solution presents many opportunities and efficiencies for us,” said Larry Graves, COO of Norman & Co. Inc., “We are particularly pleased that SCS Auto connects us to eight menu systems. In addition, we have the ability to electronically store all documents within contracts and claims. These, together with many other features, will help us grow efficiently whilst managing our administration costs.” 

“We are very pleased to sign Classic onto our SCS Auto GAP solution,” said David Trinder, CEO of F&I Administration Solutions. “The GAP module has been used by our customers for over a year now and in that time it has shown irrefutably to create efficiencies and save administration costs.”

The SCS Auto GAP platform is the only commercially available system that is specifically designed to support GAP. Built for automotive aftermarket product and service providers, it is a fully integrated, Web-based solution that automates and streamlines the F&I product administration process. In addition to GAP, the SCS Auto suite is also designed to support the administration of vehicle service contracts, prepaid maintenance, appearance protection and more. SCS Auto is also broadly connected to other service providers in the industry, including eight menu systems, parts databases, accounting systems and a state-of-the-art credit card solution for the efficient payment of claims. 

“Classic recognized the value of being connected to all their constituents in the industry through F&I Admin’s SCS Auto solution,” said Trinder. “Our connection to eight menu systems is making us the ‘go to’ technology provider in the industry. As more partners connect, we can increase the efficiency of transactions and work with the industry to develop standards that will benefit everyone.”