F&I and Showroom Names 2018 F&I Pacesetters
The magazine reveals the names of the seven organizations vying to be crowned F&I Dealer of the Year, sponsored by American Financial & Automotive Services.

TORRANCE, Calif. — F&I and Showroom this week revealed the seven winners of the 2018 F&I Pacesetters contest, sponsored by American Financial & Automotive Services Inc. One of these organizations will be named F&I Dealer of the Year next week at Industry Summit 2018.
This year’s field of F&I Pacesetters includes operations from California, Georgia, Minnesota, Oklahoma, and Texas, all of which will be honored at the magazine’s annual conference during a special ceremony at the Caribe Royale Orlando in Orlando, Fla., on Wednesday, Oct. 10, at 5:15 p.m. At the end of that ceremony, one will be named the magazine’s 17th F&I Dealer of the Year.
“We were so impressed with all the nominations we received, we expanded the field to seven F&I Pacesetters for this year’s contest,” said Gregory Arroyo, editorial director of F&I and Showroom and Auto Dealer Today magazines. “I’ll be honored to recognize each one at Industry Summit. Unfortunately, only one of them can walk away with our 2018 F&I Dealer of the Year award.”
F&I and Showroom’s F&I Dealer of the Year award, which is also sponsored by American Financial & Automotive Services, is handed annually to a dealership or dealer group with a highly profitable F&I department that demonstrates a commitment to regulatory compliance and a great customer experience.
Nominees were asked to complete a form containing questions about their sales and F&I process, the procedures they employ to ensure regulatory compliance, their new-hire onboarding process, the tenure of their F&I teams, consumer reviews and ratings, and much more. The magazine team then conducts interviews with representatives from each finalist.
“American Financial & Automotive Services Inc. would like to congratulate the seven finalists for this year’s F&I Dealer of the Year award. Each finalist, or F&I Pacesetter, is a pillar in their respective communities and are considered leaders in this great automotive industry,” said Arden Hetland, president of American Financial & Automotive Services. “These finalists have each committed to a professional culture that promotes exceptional customer service. We are honored to sponsor this award, as it signifies dedication and excellence in the F&I department through training and compliance.”
This year’s field of finalists, or F&I Pacesetters, includes:
Bob Moore Buick GMC of Oklahoma City

Prince Automotive Group, Tifton, Ga.

Zumbrota Ford, Zumbrota, Minn.

Hoehn Carlsbad Buick GMC Cadillac

Nyle Maxwell Family of Dealerships, Austin-Round Rock, Texas

Cecil Atkission Motors of Kerrville, Texas

Bob Moore Subaru, Oklahoma City
Profiles of each organization will appear in the October 2018 issue of F&I and Showroom magazine. A profile of the winning organization will appear in the magazine’s December 2018 edition.
More Auto Finance

July Was Hot for Auto Borrowers
Credit proved readily available for many, but most loans left buyers in negative territory, Cox Automotive said.
Read More →
Dealer Lender Preferences Revealed
When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.
Read More →
Auto Refi Savings Surge
Consumers with 84-month auto loan terms who refinanced saved the most on monthly payments, according to a new report by auto refinancing provider Caribou.
Read More →
Subaru Enters Lending Business
The automaker follows other brands in adding captive financing in the U.S., and says the move will strengthen its position here.
Read More →
Positive Equity Reaches Record High
Mainstream vehicle owners who bought a car seven years ago are likely to have positive equity when trading in for a new vehicle, according to second-quarter Edmunds data.
Read More →
Dealerships Are Paying the Price for Extended Car Loans
Growing negative-equity scenarios mean such lengthy terms should be addressed in a forward-looking way to make them work for the dealer and the consumer down the road.
Read More →
Trade-Ins in Negative Equity Reach New Heights
As such trade-ins rise in frequency, so do monthly loan payment amounts and interest rates, according to second-quarter data compiled by Edmunds.
Read More →
Auto Credit Plentiful
June numbers show lenders are readily granting access, including to risky borrowers, as consumers leverage themselves to take on high prices.
Read More →
Automotive Consumers Sink Further in Debt
Most financing metrics hit records in the second quarter as more buyers locked themselves into long terms and high monthly payments.
Read More →
Porsche Financial Services Shifts Structure
After 36 years with Porsche, the Financial Services Chief Financial Officer Konrad Riedl is retiring, and the department is realigning its management structure.
Read More →