FI showroom red and grey logo
MenuMENU
SearchSEARCH

Fidelity Information Services Connects with RouteOne's Credit Application Management System

by Staff
September 26, 2003
3 min to read


Fidelity Information Services, Inc. and RouteOne, LLC have reached an agreement that they say will simplify and expand access to automobile dealers for financial institutions using the Fidelity Information Services’ end-to-end loan and lease systems.


RouteOne, a collaborative effort by DaimlerChrysler Services, Ford Motor Credit Co., General Motors Acceptance Corp., and Toyota Financial Services, will enable auto dealers to submit a consumer’s credit application directly to multiple financial institutions.

Ad Loading...


Fidelity Information Services will develop an interface connecting RouteOne’s online credit application management system to its own Advanced Lending Solutions (ALS) Comprehensive Origination Manager system. The interface will make it easier for financial institutions using products from Fidelity to connect with the RouteOne system, according to Cliff Thompson, senior vice president of Fidelity Information Services - Automotive Finance Division.


“The RouteOne link will enhance our clients’ relationships with their dealers and facilitate their direct access to Fidelity’s Automotive Finance solutions,” Thompson said. “We at Fidelity are confident that the RouteOne delivery channel will provide significant value to our customers.”


The RouteOne Web-based system will automate the credit application process from application submission to daily information processing. When launched later this year, RouteOne will provide a front-end connection between automobile dealers and financial institutions.


Fidelity’s solutions will handle application processing, portfolio management, customer service, and vehicle disposition. Solutions from Fidelity Information Services include outsourced services to complement the RouteOne system offerings, according to the company.


The credit application will feed directly from RouteOne into Fidelity’s ALS Comprehensive Origination Manager application, which automates the entire decision process, including application and account checks, credit review rules, and credit bureau inquiries, as well as custom scoring, discounting, and funding. Within seconds of a dealer submitting a credit application through RouteOne, the credit processing system will respond with the lender’s credit decision. Dealers can also access real-time application status information from each participating financial institution using the RouteOne system and communicate with credit analysts at their site.

Ad Loading...


“Through our agreement with Fidelity, we are expanding the potential universe of financial institutions that will become online participants in the RouteOne system,” said Mike Jurecki, CEO of RouteOne. “Many top financial institutions use Fidelity Information Services’ software and systems. Now it will be easy for those institutions to connect with RouteOne.”


About RouteOne


Established in April 2002, RouteOne, LLC is a joint venture formed by DaimlerChrysler Services, Ford Motor Credit Co., General Motors Acceptance Corp., and Toyota Financial Services to improve the credit application process for automobile dealers, their customers, and participating financial institutions.


RouteOne is developing a Web-based credit application management system that will enable dealers and their finance sources, including captives, banks, and other financial institutions, to exchange credit application and decision information online.


More information is available at www.routeone.com.

Ad Loading...


About Fidelity Information Services


Fidelity Information Services (Fidelity), a division of Fidelity National Financial, has clients in more than 50 countries and territories.


It provides application software, information processing management, outsourcing services, and professional IT consulting to the financial services and mortgage industries, including core banking applications, retail and consumer lending and servicing solutions, commercial lending, and mortgage lending and servicing solutions.

Topics:F&I

More F&I

Photo of businessman's hands holding eyeglasses at a desk
F&Iby Rick McCormickJuly 7, 2026

Trust Is Personal

Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.

Read More →
Photo of executive in a sports coat and glasses
Industryby StaffJuly 2, 2026

Amplify 2026 Billed as Turning Innovation Into Results

Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.

Read More →
Woman standing on stage smiling.
F&Iby Lauren LawrenceJuly 1, 2026

Own Your Outcome: F&I in the Digital Customer Journey

Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.

Read More →
Ad Loading...
$100 bill and magnifying glass on top of paper that says insurance policy terms and conditions.
F&Iby Lauren LawrenceJune 29, 2026

Tariffs Could Raise Insurance Premiums

As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.

Read More →
Red toy car sitting on top of coins.
Auto Financeby Lauren LawrenceJune 24, 2026

Smaller Loans, Longer Terms

The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.

Read More →
Under the hood of a Toyota Prius EV Hybrid car.
F&Iby StaffJune 15, 2026

New Lifetime Battery F&I Product Meant to Drive Dealer Traffic

EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.

Read More →
Ad Loading...
Several illustrations of question marks on a surface
F&IJune 10, 2026

The Psychology Behind Menus That Increase Add-On Sales

There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.

Read More →
Man holding magnifying glass over sales volume paper.
F&IMay 29, 2026

Why Your F&I PVR Is Misleading You

Here’s a handy checklist of the numbers to track in 2026 instead.

Read More →
Photo of woman typing on a laptop as she sits on a couch
F&Iby Hannah MitchellMay 29, 2026

Auto Consumer Anxiety Presents Opportunity

A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.

Read More →
Ad Loading...
Dustin Gingerich standing on stage giving a presentation
F&Iby Lauren LawrenceMay 28, 2026

Humble and Hungry: 12 Rules for an F&I Life

Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.

Read More →