Gruber to Helm Leadership Panel at PALS
Kristen Gruber of Dealers Assurance Company (DAC) will moderate an all-star panel of leadership experts at the upcoming P&A Leadership Summit.
DALLAS — Organizers of the annual P&A Leadership Summit have announced that Kristen Gruber, president of Dealers Assurance Company (DAC), will moderate a panel discussion dedicated to leadership at the event, which will be held Sept. 12–13 at the Gaylord Texan Resort & Convention Center in Dallas. PALS is co-located with the annual Industry Summit for the sixth consecutive year.
“I’m looking forward to facilitating a candid discussion among industry leaders about topics that weigh heavy on their minds,” Gruber said. “This session is geared towards anyone who occasionally wakes up in a cold sweat, wondering how to address some of today’s biggest challenges for the F&I industry!”
The panel will begin at 2:05 p.m. on Tuesday, Sept. 12. Gruber, who is also a member of this year’s PALS advisory board, will be joined by Arden Hetland, president of American Financial & Automotive Services, Dave Duncan, president of Safe-Guard, Kelly Price, CEO of National Automotive Experts (NAE)/NWAN, and Lance LaCoe, president and CEO of C.A.R.S. Protection Plus.
The panel is expected to tackle the topics weighing heavily on the minds of leading executives in the F&I product provider and administrator segment, including questions posed by attendees.
“We could not have asked for a better or more qualified group to tackle the most pressing issues facing the leaders of our industry,” said David Gesualdo, show chair and publisher of P&A magazine. “We anticipate a lively and highly informative session.”
Registration for Industry Summit 2017 is open at the event’s website. Attendees who register by Aug. 11 will enjoy a $100 discount. To discuss sponsorship and exhibition opportunities, contact David Gesualdo at (727) 947-4027 or via email.
More F&I

Integrating Nontraditional F&I Products
The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.
Read More →
Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →
Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →
Own Your Outcome: F&I in the Digital Customer Journey
Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.
Read More →
Tariffs Could Raise Insurance Premiums
As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.
Read More →
Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →