FI showroom red and grey logo
MenuMENU
SearchSEARCH

Iowa Attorney General Sues S.D. Dealership for Deceptive Practices

A Sioux Falls, S.D., auto dealer is being sued by the Iowa attorney general's office for allegedly taking advantage of financially vulnerable customers by promising to rebuild their credit while providing reliable transportation.

by Staff
January 14, 2005
2 min to read


A Sioux Falls, S.D., auto dealer is being sued by the Iowa attorney general's office for allegedly taking advantage of financially vulnerable customers by promising to rebuild their credit while providing reliable transportation.


Instead, customers who bought cars at the Dan Nelson Automotive Group were left with more debt, lower credit scores and high car-repair costs, Attorney General Tom Miller said in the lawsuit, filed in Iowa District Court, Polk County, reported the Argus Leader newspaper.

Ad Loading...


Dan Nelson told the paper that he plans fight the lawsuit. "This is simply a publicity-seeking lawsuit by the Iowa Attorney General's office against an out-of-state company," he said.


The lawsuit names the dealership, its lending arm, Nelson and his partner, Christian J. Tapken, in their business and personal capacities.


According to the lawsuit, "In reality, far from improving their credit and getting their life back together as promised, Dan Nelson Automotive's customers often find themselves much worse off for having done business with the defendants, with more debt, worse credit and no working automobile."


The lawsuit also alleges that the dealership:



  • Uses misleading advertising to get customers into the dealership then fails to honor advertised prices


  • Violates Iowa's Consumer Fraud Act and Consumer Credit Code


  • Sells vehicles in poor condition that break down, warranties aren't honored in a timely manner and repair work is frequently of substandard quality


  • Auto prices are often higher than the retail value of the car, and loan terms likely exceed the life of the car, with a typical interest rate of 24.95 percent


    "We have honored millions of dollars in warranty claims from customers," Nelson told the Argus Leader. "It does us no good if someone has a problem with a vehicle and we do nothing. We stand behind our warranties."


Topics:F&I

More F&I

Woman in casual clothing sitting at a desk
F&Iby Rick McCormickMarch 31, 2026

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

Read More →
Photo of man's hand on laptop computer keyboard with blank screen
F&IMarch 16, 2026

There Is Always one More Product

Helping F&I customers understand complementary offerings is likely to lead to more sales, based on the success of a high-performing practitioner of the philosophy.

Read More →
REGISTER FOR EFI 2026
F&Iby Kate SpataforaMarch 16, 2026

EFI Conference Extends Early Bird Discount as Room Block Nears Capacity

Ethical F&I Manager's Conference will take place at The Cosmopolitan Las Vegas on April 13–15, 2026.

Read More →
Ad Loading...
Industryby StaffMarch 6, 2026

Explore the 12 Rules for an F&I Life at EFI

EFI 2026 will take place April 13–15 at The Cosmopolitan Las Vegas.

Read More →
F&IMarch 4, 2026

Creating Your Own Economy

In this video, Reese Dailey explains how effective follow-up drives better results across the dealership, including increased sales, higher F&I penetration, and stronger customer retention.

Read More →
Industryby StaffMarch 2, 2026

Prove You Can Do F&I at EFI

‘So You Think You Can Do F&I’ is a live role-play contest taking place at the 2026 Ethical F&I Managers Conference.

Read More →
Ad Loading...
Image of two human hands, one holding the word yes, the other the word no
F&Iby Hannah MitchellMarch 1, 2026

Expect Yes in the F&I Office

It may be human nature to back off when a customer seems to say no to a product or service. But experts say F&I managers should operate as though the answer will be the opposite.

Read More →
Industryby Lauren LawrenceFebruary 25, 2026

Report Finds Year-End F&I Strength

Deal volume ebbed and flowed throughout 2025, but product performance remained steady, according to automotive technology and data intelligence solutions provider StoneEagle.

Read More →
Industryby Hannah MitchellFebruary 23, 2026

Some Auto Brands Cheaper to Insure

A new top 10 list ranks the least expensive for average full insurance coverage on a clean driving record and high driver credit scores.

Read More →
Ad Loading...
F&IFebruary 13, 2026

Business Office Blueprint

Try following these 20 steps to greater success in the dealer F&I office this year.

Read More →