JM&A Group Expands Into Puerto Rico
DEERFIELD BEACH, Fla. -- F&I provider JM&A Group is doing business in Puerto Rico to help dealers build profitable F&I departments.
DEERFIELD BEACH, Fla. -- F&I provider JM&A Group is doing business in Puerto Rico to help dealers build profitable F&I departments.
Out of about 190 dealerships on the island, probably 5 to 10 percent have F&I departments as we know them, according to Juan Gonzalez, the JM&A regional manager overseeing the Puerto Rico market. The F&I departments that are in place typically stick to processing paperwork. The majority of dealers aren't capitalizing on this potential profit center.
"It's a really exciting time for us in that we're able to go into an area that is undeveloped and develop it -- put in (F&I processes) from start to finish," said Jim McDavid, vice president of North American sales for JM&A Group.
The first phase of this initiative included establishing relationships with finance and insurance institutions in Puerto Rico and researching how the industry operates. JM&A district manager Michael Rodriguez relocated to Puerto Rico to serve as the company's local representative.
JM&A is presently working with 14 dealerships on the island. It recently hosted a golf tournament there to support the Chi Chi Rodriguez Youth Foundation as well as to network with local dealers and insurance and banking professionals. The event included an introduction to F&I.
Puerto Rico dealers seeking further information about JM&A Group can contact Michael Rodriguez at (787) 723-8704 or michael.rodriguez@jmagroup.com.
More F&I
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →
Focus on the Opening
F&I managers must learn as much as possible about their customers, starting before they walk into their offices. The bulk of today’s consumers expect that, and good results will follow.
Read More →
F&I Reaches for the Sky
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
The 90/10 Rule
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
Your Office Is Talking
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
F&I Training Fundamentals
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
Not Just Any Tire Will Do
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →